I have Vista Ultimate, 32 bit, and attempted to run Windows Update but it failed with an unknown error code 80070426.
So I rebooted, only to be contronted by a "hard disk" error message prior to the boot completion, at which time CHKDSK began verifying and deleting various files, including SLsvc.exe.
After this stopped it completed the boot normally, but I find that it still cannot do any updates - same error message occurs.
I see others have had similar problems before but can't find any solutions that apply to my situation. Prior to this problem arising everything was working. Last successful update was a month ago.
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update - I tried the instructions 1 -6 in this post and it worked!
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/264f12fc-10a1-41da-9de9-1168eff56724
thanks - problem solved!
=======
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-R9HFG-6BYGR-P7B8Y
Windows Product Key Hash: zJbd6inA8uGFLEP8S5Nbap54Wg8=
Windows Product ID: 89580-853-0315883-71728
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6002.2.00010100.2.0.001
ID: {80730C17-649C-4C6A-A97F-C08BCEB79619}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\Slsvc.exe[Hr = 0x80070002]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{80730C17-649C-4C6A-A97F-C08BCEB79619}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P7B8Y</PKey><PID>89580-853-0315883-71728</PID><PIDType>5</PIDType><SID>S-1-5-21-1062416887-3291489762-4177093121</SID><SYSTEM><Manufacturer>Dell
Inc. </Manufacturer><Model>OptiPlex GX280 </Model></SYSTEM><BIOS><Manufacturer>Dell
Inc. </Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20050209000000.000000+000</Date></BIOS><HWID>6B303507018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E.
Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll"
Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>953D0654772E775</Val><Hash>IjbHbHhBASqdnahty8qgMw8xHYo=</Hash><Pid>81599-954-0476704-65280</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App
Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
N/A, hr = 0x80070002
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NAAAAAEAAwABAAIAAQABAAAAAgABAAEAeqi6NHTljgKEEe6k7FWiUWLg8vQkB2CWrFbsOw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL GX280
FACP DELL GX280
HPET DELL GX280
BOOT DELL GX280
MCFG DELL GX280
SSDT DELL st_ex
ASF! DELL GX280
