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Dynamics CRM 4.0 Email Error #6511 RRS feed

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  • Question

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    Dear All,

    I am getting lots of error messages in the Event Viewer of Dynamics CRM 4.0 machine which says..

    #6511 - An error occurred while checking the e-mail message with subject "XXXXX" for delivery to
    http://produdctionCRM:5555/BU/. System.Web.Services.Protocols.SoapException:
    Server was unable to process request. at
    System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
    message, WebResponse response, Stream responseStream, Boolean asyncCall) at
    System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName,
    Object[] parameters) at Microsoft.Crm.Sdk.Proxy.CrmService.Execute(Request
    Request) at
    Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.AcceptMessageInternal(EmailMessage
    emailMessage) at
    Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.AcceptMessageInternal(EmailMessage
    emailMessage) at
    Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.AcceptMessage(EmailMessage
    emailMessage) at
    Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()\r\n
    0x80040b08 The sender does not have an email address on the party record
    Platform    . Can someone please explain why i am getting these messages?

    Monday, April 23, 2012 5:52 AM

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    There's an error message in your event log "The sender does not have an email address on the party record".

    Check the e-mail message that was failed to be sent and see if the sender (the record in the From field) User/Queue of the e-mail message has data in the Primary E-mail attribute.

    Monday, April 23, 2012 7:22 AM