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concerning windows xp home edition RRS feed

  • Question

  •  

    I sent my disc with my computer to be fixed.  When they came back, I had a different xp home edition disc.  The disc I received, would not accept the product key code.  How can I fix this.

     

    Monday, November 26, 2007 2:08 AM

Answers

  • Pam,

     

    PLease contact the manufacturer of your system and explain what happened. Please request them to send back your original software recovery media. The product key should be attached to the side of your computer which is a Certificate of Authenticity (COA) sticker. 

     

     

    Thank you,

     

    Stephen HOlm, MS

    Monday, November 26, 2007 11:32 PM

All replies

  • How to replace lost, broken, or missing Microsoft software or hardware
    http://support.microsoft.com/kb/326246/en-us

    Monday, November 26, 2007 2:29 AM
    Moderator
  • Pam,

     

    PLease contact the manufacturer of your system and explain what happened. Please request them to send back your original software recovery media. The product key should be attached to the side of your computer which is a Certificate of Authenticity (COA) sticker. 

     

     

    Thank you,

     

    Stephen HOlm, MS

    Monday, November 26, 2007 11:32 PM