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  • Question

  • Hi Family

    My client wanted an email to be sent when the Estimated Revenue(updated after adding Line Products) field was updated for her business Unit Opportunities. I created a workflow, and for some reason, it kept getting stuck in a loop.    Please assist     

    Thank You                                                                        


    • Edited by Xoly Mbuli Wednesday, July 12, 2017 12:41 PM
    Wednesday, July 12, 2017 12:34 PM

All replies

  • Hello,

    Can you please provide screenshot of your workflow?


    Dynamics CRM/Business Solutions MVP
    Read My blog

    Wednesday, July 12, 2017 1:46 PM
    Moderator
  • Hi Team

    I created a workflow that notifies a user when Estimated Revenue(calculated field) field is updated. It goes in a loop and gives me many notifications. What can I do to solve this issue?

    Thank You

     

    Friday, July 14, 2017 9:46 AM
  • Hi Andrii

    Hi Andrii

    • Edited by Xoly Mbuli Friday, July 14, 2017 12:15 PM
    Friday, July 14, 2017 11:54 AM
  • Hello,

    1. Please don't create additional work for me as for moderator with duplicated questions you asked. I will see it and anyway I'll merge it to 1 thread.

    2. Your screenshot is a bit weird because of thing I highlighted. How you've done that?

    3. Estimated Revenue change triggers that workflow so that means that every time you create/update/delete product this event occurs. So I believe this is expected behavior.


    Dynamics CRM/Business Solutions MVP
    Read My blog

    Friday, July 14, 2017 1:02 PM
    Moderator