Answered by:
Can't access the Product Activation Wizard

Question
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {31B084E7-471B-43A2-A49E-D8D39F0C7E38}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{31B084E7-471B-43A2-A49E-D8D39F0C7E38}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2369808732-1661969699-4138723359</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>BQ478AA-ABA p6507c</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.58</Version><SMBIOSVersion major="2" minor="5"/><Date>20100316000000.000000+000</Date></BIOS><HWID>15B93607018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-1062010
Installation ID: 021625609691060304020176715584547262204973308901594743
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 9/21/2010 11:20:44 AMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:8:2010 12:19
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GGm124DxNcgIUqEWhFQCBh5OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPCTuesday, September 21, 2010 3:32 PM
Answers
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http://support.microsoft.com/gp/contactwga <----- That is the WGA support link, WGA support is free where as other support issues may incur a charge.
- Marked as answer by Darin Smith MS Wednesday, October 6, 2010 7:27 PM
Wednesday, September 22, 2010 1:50 PM
All replies
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Open the command prompt and run this command without quotes. "sfc /scannow" This will repair those license files and potentially other windows files. If the issue presists reply to this post.
- Proposed as answer by EndSecure Tuesday, September 21, 2010 3:54 PM
- Unproposed as answer by Carey FrischMVP, Moderator Tuesday, September 21, 2010 4:55 PM
Tuesday, September 21, 2010 3:54 PM -
I've been reading all morning so I'm so confuse with all this. Can you explain how I would be able to do this again.Tuesday, September 21, 2010 4:18 PM
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This is crazy, can I just get a phone number to call somebody. All the sources and websites are ridiclous.Tuesday, September 21, 2010 5:24 PM
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You can reactivate your Windows 7 installation by performing the following:
1. Click on the Start button and in the Start Search box type in: slui.exe 4
2. Press the Enter key on your keyboard.
3. Select your Country.
4. Follow the instructions for phone activation (no charge).
Also see: How to contact a Microsoft Product Activation Center
Carey Frisch- Proposed as answer by David. FModerator Wednesday, September 22, 2010 12:32 AM
Tuesday, September 21, 2010 5:38 PMModerator -
As I read it your windows product is activated. Please, visit www.microsoft.com/genuine and attempt to validate and let us know what the results are.
If you are still having issues please let us know or contact the WGA support, as of now I see nothing wrong with your report but I may have missed something or the problem may not be reflective.
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 9/21/2010 11:20:44 AMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:8:2010 12:19- Proposed as answer by David. FModerator Wednesday, September 22, 2010 12:32 AM
Tuesday, September 21, 2010 9:50 PM -
just head to www.microsoft.com/support
all of the phone numbers are there. microsoft provides free tech support for genuinine issues.
Wednesday, September 22, 2010 1:12 PM -
http://support.microsoft.com/gp/contactwga <----- That is the WGA support link, WGA support is free where as other support issues may incur a charge.
- Marked as answer by Darin Smith MS Wednesday, October 6, 2010 7:27 PM
Wednesday, September 22, 2010 1:50 PM