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onecare scanning cd RRS feed

  • Question

  • i am running onecare on vista pc.  I insert CD with pictures and it looks like it is scanning the cd and cannot access the pictures.  I waited 15 minutes and could never view the files.  Rebooted several times.  How do you turn off or change the behavior?
    Wednesday, May 13, 2009 7:19 PM

Answers

All replies

  • If you turn off One Care virus and spyware protection can you access the photos on the CD?
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Wednesday, May 13, 2009 9:37 PM
    Moderator
  • No - I turned off the virus/spyware and still had the same result.  It still shows a green progress bar in the header of the file explorer window that takes forever to go from left to right.  Is that onecare or vista?

    Wednesday, May 13, 2009 10:50 PM
  • I would suspect Vista is having a problem reading the files on the CD and this is not a One Care issue. You might find help with this in the Vista forums - http://answers.microsoft.com/en-us/windows/default.aspx
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Wednesday, May 13, 2009 11:00 PM
    Moderator
  • thanks - Reviewed the Vista forums and saw something similar, but am posing qiuestion there.
    Friday, May 15, 2009 5:18 PM