Answered by:
Windows 7 Pro not valid

Question
-
I now am getting on my desktop that I do not have a valid copy, this has been activated for months now without problems and from others on forum, they are having same issues, what do I need to do to correct this, if I need to give you more info, I can. When I log out and log in the messages goes aways, but it comes back. I have not done anything after the first install.Saturday, January 1, 2011 1:34 AM
Answers
-
"TMH177" wrote in message news:47509fb4-3e93-4d5a-9890-74f5a32bf312...I now am getting on my desktop that I do not have a valid copy, this has been activated for months now without problems and from others on forum, they are having same issues, what do I need to do to correct this, if I need to give you more info, I can. When I log out and log in the messages goes aways, but it comes back. I have not done anything after the first install.
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
Saturday, January 1, 2011 4:23 AMModerator -
here is the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Y34PW-XFJ7C-MFGMB
Windows Product Key Hash: XoU5lBUyjjWbIpIQOaUiOwFrHO4=
Windows Product ID: 00371-152-3852996-85232
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {4513B10F-8F30-499B-AE60-988950CCAA16}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4513B10F-8F30-499B-AE60-988950CCAA16}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MFGMB</PKey><PID>00371-152-3852996-85232</PID><PIDType>5</PIDType><SID>S-1-5-21-4242126034-3110649686-4145288538</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1008.004</Version><SMBIOSVersion major="2" minor="3"/><Date>20050908000000.000000+000</Date></BIOS><HWID>54BB3607018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>247CCDE34D32500</Val><Hash>fOpR63/+NaP1QlX6b7IboVBlcNE=</Hash><Pid>73931-640-0101714-57153</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>152E8665AACD728</Val><Hash>piNpqF7EL+3ob/837H3cZOKY5wE=</Hash><Pid>81602-916-5617405-68967</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-152-385299-01-4105-7600.0000-0642010
Installation ID: 019416850234028053330360039286804491608904398173646925
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: MFGMB
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 31/12/2010 9:16:39 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:31:2010 16:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAMAAQABAAAAAgABAAEAeqhwfAL4lgKg1Qo8znDsWhzGdNLmRGTlqLtMqA==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A M I OEMAPIC
FACP A M I OEMFACP
OEMB A M I OEMBIOS
- Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
Saturday, January 1, 2011 5:25 AM -
"TMH177" wrote in message news:1c9915e5-6f66-4f10-8cec-42f60a21e050...
here is the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Y34PW-XFJ7C-MFGMB
Windows Product Key Hash: XoU5lBUyjjWbIpIQOaUiOwFrHO4=
Windows Product ID: 00371-152-3852996-85232
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Partial Product Key: MFGMB
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 31/12/2010 9:16:39 PM
As far as I can see, your installation of both Windows and Office are activated, and validated.You say you are seeing non-valid messages?If these pop up, and quickly disappear, then it's likely caused by a 'race condition' during the boot process that corrects itself after a time.If the message was not on-screen at the time you ran the report, that would explain why we've not trapped any errors. Next time the error comes up, run the report again, and post it - we'll take another look.However, if the message was on-screen at the time of the report, then one of two scenarios are possible1) You have malware masquerading as a WGA error, in an attempt to get you to spend money and/or give your backing details to a nefarious vendor.2) There is an error which we are not seeing, for some reason.I would suggest validating Windows, either way - go here....Assuming that passes, all should be well.If it fails, you should be offered the Diagnostics button to help troubleshoot it(if not, go here - http://www.microsoft.com/genuine/diag )Once complete, run the MGADiag again, and we'll see what we can see.WRT possible malware infection, download and install Malwarebytes Anti-Malware (free version) from www.malwarebytes.orgUpdate it, and run a Quick scan in all user accounts, and see what it finds.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
Saturday, January 1, 2011 5:42 AMModerator -
thanks for the quick reply, it does not come as a pop-up, it just shows up on the lower right section of the desktop after win 7 loads and it does not happen all the time, when I ran the program for the requested data, the message was not on desktop. As per this message, the message has not appeared on desktop, I ran both Malwarebytes and Kaspersky 2010 and nothing was found.
If message comes on desktop again, I will run the programs again.
- Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
Saturday, January 1, 2011 7:01 AM -
"TMH177" wrote in message news:5672df29-bfff-4e27-bf2e-63ab14965f1b...
thanks for the quick reply, it does not come as a pop-up, it just shows up on the lower right section of the desktop after win 7 loads and it does not happen all the time, when I ran the program for the requested data, the message was not on desktop. As per this message, the message has not appeared on desktop, I ran both Malwarebytes and Kaspersky 2010 and nothing was found.
If message comes on desktop again, I will run the programs again.
It's almost certainly a 'race condition' - what other AV software have you EVER had on that PC?
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
Saturday, January 1, 2011 7:42 AMModerator -
I only use Kasperksy 2010 Internet on the computer, I installed Malwarebytes about 2 months just to check to see if anything got by Kaspersky, I found over the years that Kasperky is very good.
- Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
Saturday, January 1, 2011 8:20 AM -
"TMH177" wrote in message news:5750541a-242e-494e-97b4-28248521b5cd...I only use Kasperksy 2010 Internet on the computer, I installed Malwarebytes about 2 months just to check to see if anything got by Kaspersky, I found over the years that Kasperky is very good.Can't disagree with that!Race conditions re notoriously difficult to isolate - pretty much anything you do is going to change the environment, and may eliminate the problem until you stop looking.Have a look in Event Viewer and see if you can see any clues there.Performing Clean Boot troubleshooting may help reduce the 'probables' to a manageable number - but best advice is probably to live with it. With any luck the optimisation routines in Windows will find a way round it permanently
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by GreenlightTech Saturday, January 1, 2011 1:53 PM
- Marked as answer by Darin Smith MS Wednesday, January 5, 2011 11:26 PM
Saturday, January 1, 2011 9:39 AMModerator
All replies
-
"TMH177" wrote in message news:47509fb4-3e93-4d5a-9890-74f5a32bf312...I now am getting on my desktop that I do not have a valid copy, this has been activated for months now without problems and from others on forum, they are having same issues, what do I need to do to correct this, if I need to give you more info, I can. When I log out and log in the messages goes aways, but it comes back. I have not done anything after the first install.
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
Saturday, January 1, 2011 4:23 AMModerator -
here is the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Y34PW-XFJ7C-MFGMB
Windows Product Key Hash: XoU5lBUyjjWbIpIQOaUiOwFrHO4=
Windows Product ID: 00371-152-3852996-85232
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {4513B10F-8F30-499B-AE60-988950CCAA16}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4513B10F-8F30-499B-AE60-988950CCAA16}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MFGMB</PKey><PID>00371-152-3852996-85232</PID><PIDType>5</PIDType><SID>S-1-5-21-4242126034-3110649686-4145288538</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1008.004</Version><SMBIOSVersion major="2" minor="3"/><Date>20050908000000.000000+000</Date></BIOS><HWID>54BB3607018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>247CCDE34D32500</Val><Hash>fOpR63/+NaP1QlX6b7IboVBlcNE=</Hash><Pid>73931-640-0101714-57153</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>152E8665AACD728</Val><Hash>piNpqF7EL+3ob/837H3cZOKY5wE=</Hash><Pid>81602-916-5617405-68967</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-152-385299-01-4105-7600.0000-0642010
Installation ID: 019416850234028053330360039286804491608904398173646925
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: MFGMB
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 31/12/2010 9:16:39 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:31:2010 16:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAMAAQABAAAAAgABAAEAeqhwfAL4lgKg1Qo8znDsWhzGdNLmRGTlqLtMqA==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A M I OEMAPIC
FACP A M I OEMFACP
OEMB A M I OEMBIOS
- Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
Saturday, January 1, 2011 5:25 AM -
"TMH177" wrote in message news:1c9915e5-6f66-4f10-8cec-42f60a21e050...
here is the report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Y34PW-XFJ7C-MFGMB
Windows Product Key Hash: XoU5lBUyjjWbIpIQOaUiOwFrHO4=
Windows Product ID: 00371-152-3852996-85232
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Partial Product Key: MFGMB
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 31/12/2010 9:16:39 PM
As far as I can see, your installation of both Windows and Office are activated, and validated.You say you are seeing non-valid messages?If these pop up, and quickly disappear, then it's likely caused by a 'race condition' during the boot process that corrects itself after a time.If the message was not on-screen at the time you ran the report, that would explain why we've not trapped any errors. Next time the error comes up, run the report again, and post it - we'll take another look.However, if the message was on-screen at the time of the report, then one of two scenarios are possible1) You have malware masquerading as a WGA error, in an attempt to get you to spend money and/or give your backing details to a nefarious vendor.2) There is an error which we are not seeing, for some reason.I would suggest validating Windows, either way - go here....Assuming that passes, all should be well.If it fails, you should be offered the Diagnostics button to help troubleshoot it(if not, go here - http://www.microsoft.com/genuine/diag )Once complete, run the MGADiag again, and we'll see what we can see.WRT possible malware infection, download and install Malwarebytes Anti-Malware (free version) from www.malwarebytes.orgUpdate it, and run a Quick scan in all user accounts, and see what it finds.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
Saturday, January 1, 2011 5:42 AMModerator -
thanks for the quick reply, it does not come as a pop-up, it just shows up on the lower right section of the desktop after win 7 loads and it does not happen all the time, when I ran the program for the requested data, the message was not on desktop. As per this message, the message has not appeared on desktop, I ran both Malwarebytes and Kaspersky 2010 and nothing was found.
If message comes on desktop again, I will run the programs again.
- Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
Saturday, January 1, 2011 7:01 AM -
"TMH177" wrote in message news:5672df29-bfff-4e27-bf2e-63ab14965f1b...
thanks for the quick reply, it does not come as a pop-up, it just shows up on the lower right section of the desktop after win 7 loads and it does not happen all the time, when I ran the program for the requested data, the message was not on desktop. As per this message, the message has not appeared on desktop, I ran both Malwarebytes and Kaspersky 2010 and nothing was found.
If message comes on desktop again, I will run the programs again.
It's almost certainly a 'race condition' - what other AV software have you EVER had on that PC?
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
Saturday, January 1, 2011 7:42 AMModerator -
I only use Kasperksy 2010 Internet on the computer, I installed Malwarebytes about 2 months just to check to see if anything got by Kaspersky, I found over the years that Kasperky is very good.
- Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
Saturday, January 1, 2011 8:20 AM -
"TMH177" wrote in message news:5750541a-242e-494e-97b4-28248521b5cd...I only use Kasperksy 2010 Internet on the computer, I installed Malwarebytes about 2 months just to check to see if anything got by Kaspersky, I found over the years that Kasperky is very good.Can't disagree with that!Race conditions re notoriously difficult to isolate - pretty much anything you do is going to change the environment, and may eliminate the problem until you stop looking.Have a look in Event Viewer and see if you can see any clues there.Performing Clean Boot troubleshooting may help reduce the 'probables' to a manageable number - but best advice is probably to live with it. With any luck the optimisation routines in Windows will find a way round it permanently
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by GreenlightTech Saturday, January 1, 2011 1:53 PM
- Marked as answer by Darin Smith MS Wednesday, January 5, 2011 11:26 PM
Saturday, January 1, 2011 9:39 AMModerator