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    I now am getting on my desktop that I do not have a valid copy, this has been activated for months now without problems and from others on forum, they are having same issues, what do I need to do to correct this, if I need to give you more info, I can. When I log out and log in the messages goes aways, but it comes back. I have not done anything after the first install.
    Saturday, January 1, 2011 1:34 AM

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    "TMH177" wrote in message news:47509fb4-3e93-4d5a-9890-74f5a32bf312...
    I now am getting on my desktop that I do not have a valid copy, this has been activated for months now without problems and from others on forum, they are having same issues, what do I need to do to correct this, if I need to give you more info, I can. When I log out and log in the messages goes aways, but it comes back. I have not done anything after the first install.
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
    Saturday, January 1, 2011 4:23 AM
    Moderator
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    here is the report:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-Y34PW-XFJ7C-MFGMB

    Windows Product Key Hash: XoU5lBUyjjWbIpIQOaUiOwFrHO4=

    Windows Product ID: 00371-152-3852996-85232

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.048

    ID: {4513B10F-8F30-499B-AE60-988950CCAA16}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional Edition 2003 - 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{4513B10F-8F30-499B-AE60-988950CCAA16}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MFGMB</PKey><PID>00371-152-3852996-85232</PID><PIDType>5</PIDType><SID>S-1-5-21-4242126034-3110649686-4145288538</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1008.004</Version><SMBIOSVersion major="2" minor="3"/><Date>20050908000000.000000+000</Date></BIOS><HWID>54BB3607018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>247CCDE34D32500</Val><Hash>fOpR63/+NaP1QlX6b7IboVBlcNE=</Hash><Pid>73931-640-0101714-57153</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>152E8665AACD728</Val><Hash>piNpqF7EL+3ob/837H3cZOKY5wE=</Hash><Pid>81602-916-5617405-68967</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00170-152-385299-01-4105-7600.0000-0642010

    Installation ID: 019416850234028053330360039286804491608904398173646925

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: MFGMB

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 31/12/2010 9:16:39 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 12:31:2010 16:54

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAEAAgABAAMAAQABAAAAAgABAAEAeqhwfAL4lgKg1Qo8znDsWhzGdNLmRGTlqLtMqA==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    A M I                      OEMAPIC

      FACP                                   A M I                      OEMFACP

      OEMB                                  A M I                      OEMBIOS

     

    • Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
    Saturday, January 1, 2011 5:25 AM
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    "TMH177" wrote in message news:1c9915e5-6f66-4f10-8cec-42f60a21e050...

    here is the report:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-Y34PW-XFJ7C-MFGMB

    Windows Product Key Hash: XoU5lBUyjjWbIpIQOaUiOwFrHO4=

    Windows Product ID: 00371-152-3852996-85232

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.048

     

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional Edition 2003 - 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Professional edition

    Partial Product Key: MFGMB

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 31/12/2010 9:16:39 PM

     


    As far as I can see, your installation of both Windows and Office are activated, and validated.
    You say you are seeing non-valid messages?
    If these pop up, and quickly disappear, then it's likely caused by a 'race condition' during the boot process that corrects itself after a time.
    If the message was not on-screen at the time you ran the report, that would explain why we've not trapped any errors. Next time the error comes up, run the report again, and post it - we'll take another look.
    However, if the message was on-screen at the time of the report, then one of two scenarios are possible
    1) You have malware masquerading as a WGA error, in an attempt to get you to spend money and/or give your backing details to a nefarious vendor.
    2) There is an error which we are not seeing, for some reason.
     
    I would suggest validating Windows, either way - go here....
    Assuming that passes, all should be well.
    If it fails, you should be offered the Diagnostics button to help troubleshoot it
     
    Once complete, run the MGADiag again, and we'll see what we can see.
     
    WRT possible malware infection, download and install Malwarebytes Anti-Malware (free version) from www.malwarebytes.org
    Update it, and run a Quick scan in all user accounts, and see what it finds.
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
    Saturday, January 1, 2011 5:42 AM
    Moderator
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    thanks for the quick reply, it does not come as a pop-up, it just shows up on the lower right section of the desktop after win 7 loads and it does not happen all the time, when I ran the program for the requested data, the message was not on desktop. As per this message, the message has not appeared on desktop, I ran both Malwarebytes and Kaspersky 2010 and nothing was found.

    If message comes on desktop again, I will run the programs again.

    • Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
    Saturday, January 1, 2011 7:01 AM
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    "TMH177" wrote in message news:5672df29-bfff-4e27-bf2e-63ab14965f1b...

    thanks for the quick reply, it does not come as a pop-up, it just shows up on the lower right section of the desktop after win 7 loads and it does not happen all the time, when I ran the program for the requested data, the message was not on desktop. As per this message, the message has not appeared on desktop, I ran both Malwarebytes and Kaspersky 2010 and nothing was found.

    If message comes on desktop again, I will run the programs again.


    It's almost certainly a 'race condition' - what other AV software have you EVER had on that PC?
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
    Saturday, January 1, 2011 7:42 AM
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    I only use Kasperksy 2010 Internet on the computer, I installed Malwarebytes about 2 months just to check to see if anything got by Kaspersky, I found over the years that Kasperky is very good.
    • Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
    Saturday, January 1, 2011 8:20 AM
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    "TMH177" wrote in message news:5750541a-242e-494e-97b4-28248521b5cd...
    I only use Kasperksy 2010 Internet on the computer, I installed Malwarebytes about 2 months just to check to see if anything got by Kaspersky, I found over the years that Kasperky is very good.
    Can't disagree with that!
    Race conditions re notoriously difficult to isolate - pretty much anything you do is going to change the environment, and may eliminate the problem until you stop looking.
    Have a look in Event Viewer and see if you can see any clues there.
    Performing Clean Boot troubleshooting may help reduce the 'probables' to a manageable number - but best advice is probably to live with it. With any luck the optimisation routines in Windows will find a way round it permanently
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by GreenlightTech Saturday, January 1, 2011 1:53 PM
    • Marked as answer by Darin Smith MS Wednesday, January 5, 2011 11:26 PM
    Saturday, January 1, 2011 9:39 AM
    Moderator

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    "TMH177" wrote in message news:47509fb4-3e93-4d5a-9890-74f5a32bf312...
    I now am getting on my desktop that I do not have a valid copy, this has been activated for months now without problems and from others on forum, they are having same issues, what do I need to do to correct this, if I need to give you more info, I can. When I log out and log in the messages goes aways, but it comes back. I have not done anything after the first install.
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
    Saturday, January 1, 2011 4:23 AM
    Moderator
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    here is the report:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-Y34PW-XFJ7C-MFGMB

    Windows Product Key Hash: XoU5lBUyjjWbIpIQOaUiOwFrHO4=

    Windows Product ID: 00371-152-3852996-85232

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.048

    ID: {4513B10F-8F30-499B-AE60-988950CCAA16}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional Edition 2003 - 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{4513B10F-8F30-499B-AE60-988950CCAA16}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MFGMB</PKey><PID>00371-152-3852996-85232</PID><PIDType>5</PIDType><SID>S-1-5-21-4242126034-3110649686-4145288538</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1008.004</Version><SMBIOSVersion major="2" minor="3"/><Date>20050908000000.000000+000</Date></BIOS><HWID>54BB3607018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>247CCDE34D32500</Val><Hash>fOpR63/+NaP1QlX6b7IboVBlcNE=</Hash><Pid>73931-640-0101714-57153</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>152E8665AACD728</Val><Hash>piNpqF7EL+3ob/837H3cZOKY5wE=</Hash><Pid>81602-916-5617405-68967</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00170-152-385299-01-4105-7600.0000-0642010

    Installation ID: 019416850234028053330360039286804491608904398173646925

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: MFGMB

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 31/12/2010 9:16:39 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 12:31:2010 16:54

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAEAAgABAAMAAQABAAAAAgABAAEAeqhwfAL4lgKg1Qo8znDsWhzGdNLmRGTlqLtMqA==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    A M I                      OEMAPIC

      FACP                                   A M I                      OEMFACP

      OEMB                                  A M I                      OEMBIOS

     

    • Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
    Saturday, January 1, 2011 5:25 AM
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    "TMH177" wrote in message news:1c9915e5-6f66-4f10-8cec-42f60a21e050...

    here is the report:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-Y34PW-XFJ7C-MFGMB

    Windows Product Key Hash: XoU5lBUyjjWbIpIQOaUiOwFrHO4=

    Windows Product ID: 00371-152-3852996-85232

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.048

     

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional Edition 2003 - 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Professional edition

    Partial Product Key: MFGMB

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 31/12/2010 9:16:39 PM

     


    As far as I can see, your installation of both Windows and Office are activated, and validated.
    You say you are seeing non-valid messages?
    If these pop up, and quickly disappear, then it's likely caused by a 'race condition' during the boot process that corrects itself after a time.
    If the message was not on-screen at the time you ran the report, that would explain why we've not trapped any errors. Next time the error comes up, run the report again, and post it - we'll take another look.
    However, if the message was on-screen at the time of the report, then one of two scenarios are possible
    1) You have malware masquerading as a WGA error, in an attempt to get you to spend money and/or give your backing details to a nefarious vendor.
    2) There is an error which we are not seeing, for some reason.
     
    I would suggest validating Windows, either way - go here....
    Assuming that passes, all should be well.
    If it fails, you should be offered the Diagnostics button to help troubleshoot it
     
    Once complete, run the MGADiag again, and we'll see what we can see.
     
    WRT possible malware infection, download and install Malwarebytes Anti-Malware (free version) from www.malwarebytes.org
    Update it, and run a Quick scan in all user accounts, and see what it finds.
     

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    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
    Saturday, January 1, 2011 5:42 AM
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    thanks for the quick reply, it does not come as a pop-up, it just shows up on the lower right section of the desktop after win 7 loads and it does not happen all the time, when I ran the program for the requested data, the message was not on desktop. As per this message, the message has not appeared on desktop, I ran both Malwarebytes and Kaspersky 2010 and nothing was found.

    If message comes on desktop again, I will run the programs again.

    • Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
    Saturday, January 1, 2011 7:01 AM
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    "TMH177" wrote in message news:5672df29-bfff-4e27-bf2e-63ab14965f1b...

    thanks for the quick reply, it does not come as a pop-up, it just shows up on the lower right section of the desktop after win 7 loads and it does not happen all the time, when I ran the program for the requested data, the message was not on desktop. As per this message, the message has not appeared on desktop, I ran both Malwarebytes and Kaspersky 2010 and nothing was found.

    If message comes on desktop again, I will run the programs again.


    It's almost certainly a 'race condition' - what other AV software have you EVER had on that PC?
     

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    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
    Saturday, January 1, 2011 7:42 AM
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    I only use Kasperksy 2010 Internet on the computer, I installed Malwarebytes about 2 months just to check to see if anything got by Kaspersky, I found over the years that Kasperky is very good.
    • Marked as answer by TMH177 Thursday, January 6, 2011 1:09 AM
    Saturday, January 1, 2011 8:20 AM
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    "TMH177" wrote in message news:5750541a-242e-494e-97b4-28248521b5cd...
    I only use Kasperksy 2010 Internet on the computer, I installed Malwarebytes about 2 months just to check to see if anything got by Kaspersky, I found over the years that Kasperky is very good.
    Can't disagree with that!
    Race conditions re notoriously difficult to isolate - pretty much anything you do is going to change the environment, and may eliminate the problem until you stop looking.
    Have a look in Event Viewer and see if you can see any clues there.
    Performing Clean Boot troubleshooting may help reduce the 'probables' to a manageable number - but best advice is probably to live with it. With any luck the optimisation routines in Windows will find a way round it permanently
     

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    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by GreenlightTech Saturday, January 1, 2011 1:53 PM
    • Marked as answer by Darin Smith MS Wednesday, January 5, 2011 11:26 PM
    Saturday, January 1, 2011 9:39 AM
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