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    I have three computers networked through a comcast cable modem and wireless router. I am not able to download anything from microsoft. I am able to get updates though. When I use my laptops on another network out side of comcast everything works fine. What can I do to get around this block from comcast. I have gone through everything else, it is not a problem on my side, it is somewhere up stream from me. Is there a solution other than getting a new provider?
    Tuesday, May 8, 2007 7:39 PM

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    George_Fitzgerald,

     

    ISPs occasionally have problems with the configuration of their DNS servers, which are the servers that work "behind the scenes" to convert the "name" of the website you want to visit to its IP address.

     

    Please try an alternate non-Comcast DNS server to see if that helps matters.  I can suggest trying the settings at www.opendns.com  Most home and small-biz wireless routers allow you to specify the DNS servers.

    Wednesday, May 9, 2007 2:49 AM