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Looking to display Province of Recipient in Phone call Activity view. RRS feed

  • Question

  • We have a requirement to report on all the status of Phone calls in an outbound phone campaign by province.

    We are using quick campaigns to generate our Phone call activities which means the regarding field is filled with the quick campaigns reference. This leaves navigating down the "To recipient" track to get back to the account record but the way activity parties are set up I can't seem to get there.

    How do I do an advanced find that can navigate the recipient field and display the recipients state/province in the grid for excel export and further analysis...

    Any advice would be greatly appreciated.

    Thanks,

    Chris


    Chris Nieboer

    Friday, March 14, 2014 6:03 AM