So we have a Nortel CS1000 (v5.5), MCM 4.0.16 software and OCS R2 (RTM + all hotfixes available on 5/26/09). Our system works with the exception of phone presence. If I answer the call on the deskphone the "In a Call" never happens and the toaster pop simply disappears - typically my understanding is you would see the call details in MOC like an enterprise voice call.
On all the servers (FE, MED and MCM) this is what I'm seeing come in as soon as I pick up the deskphone:
To: <sip:+17774492999;ext=4492999@na0.nortel;user=phone>
CSeq: 1 CANCEL
Call-ID: 59f0ae58-960210ac-13c4-40030-132320-1c86858a-132320
Via: SIP/2.0/TCP 172.16.2.231:52163;branch=z9hG4bKAB1817EB.3C1F835BA635C284;branched=FALSE
Max-Forwards: 70
Content-Length: 0
Reason: SIP ; cause=200; text="Call completed elsewhere"
Message-Body: – $$end_record
Anyone else seen anything like this before?
Richard