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CRM 2015 Outlook Error - only items in default microsoft outlook store can promoted RRS feed

  • Question

  • Folks:

    Since we upgraded to CRM 2015 whenever a CRM user opens his/her Outlook we get the below popup messages. What I've noticed is it happens only when users have added the ARCHIVE Outlook data file to the Outlook. Is there a fix for this because this never happened in our earlier version CRM 2011.


     ERROR - Popup

     Only items in the default Microsoft Outlook store can be promoted to Microsoft Dynamics CRM.Item Name=<Email Subject>


    Thanks !

    Friday, May 8, 2015 1:39 PM