Answered by:
Repeated errors on startup: 0xC004D401 and validation failure
Question
-
I have had Vista x64 Ultimate installed on my main PC for several years. However in the past several weeks, it has been giving me trouble on startup with a report of "... Unauthorised changes to Windows ..." and "... file mismatch errors".
When I visit the Microsoft website by clicking on "Laarn More" an attempt at validation is made which fails, even if I click on the "Validate Now" button, and I am rapidly redirected to a Bing search page. Moat of the time I can get the PC restarted by installing updates, but that only resloves to issue for a few days.
I have run the Genuine Advantage Diagnosit Tool and the reports are:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-C8JHW-KPY8W-488P6
Windows Product Key Hash: TChQ6cpBy/wyyDx15FBuUeQHCe0=
Windows Product ID: 89587-853-2683943-71550
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6001.2.00010100.1.0.001
ID: {750FB069-6D5F-47D0-B975-2F21E35FA736}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000009
Build lab: 6001.vistasp1_gdr.101014-0432
TTS Error: M:20110314093302145-
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Project Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-800a_E2AD56EA-766-1f7_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Prompt
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Prompt
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{750FB069-6D5F-47D0-B975-2F21E35FA736}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-488P6</PKey><PID>89587-853-2683943-71550</PID><PIDType>5</PIDType><SID>S-1-5-21-2562391120-706164826-2105185425</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N-E SLI ACPI BIOS Revision 1001</Version><SMBIOSVersion major="2" minor="4"/><Date>20080219000000.000000+000</Date></BIOS><HWID>79303507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>7EDB982A127059A</Val><Hash>/JnqboIJRPlk3mbyJKLy7PaUj8I=</Hash><Pid>70145-717-0466264-57228</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>C018D8F14F596AC</Val><Hash>tiowm+zdT2TbQNq3GjIYxCr4uk8=</Hash><Pid>81599-854-0602391-65154</Pid><PidType>1</PidType></Product><Product GUID="{91120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>244912CF04E9EAC</Val><Hash>wnTbWd5uV2WV6YZdznx7dXWbQyM=</Hash><Pid>84889-854-3866577-63099</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 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
Licensing Data-->
C:\Windows\system32\slmgr.vbs(693, 5) (null): 0xC004D401Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: MgAAAAIAAgABAAEAAQACAAAAAQABAAEAln26Ima70oLAIEgkknESo/L0SJ56I5DlzDE=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Nvidia ASUSACPI
FACP Nvidia ASUSACPI
HPET Nvidia ASUSACPI
MCFG Nvidia ASUSACPI
SSDT Nvidia ASUSACPII cannot download the ActiveX component for Activation/Validation, and the Genuine Add-in/Plug-in for IE is not present in the list. FYI: I am posting this message from another PC.
This issue is wasting so much of my time.
Advise please.
Kenneth Spencer
Kenneth SpencerSaturday, March 26, 2011 3:41 PM
Answers
-
"kaspencer" wrote in message news:47c59560-0d0d-4ceb-8707-e93d99b73d5d...
I have had Vista x64 Ultimate installed on my main PC for several years. However in the past several weeks, it has been giving me trouble on startup with a report of "... Unauthorised changes to Windows ..." and "... file mismatch errors".
When I visit the Microsoft website by clicking on "Laarn More" an attempt at validation is made which fails, even if I click on the "Validate Now" button, and I am rapidly redirected to a Bing search page. Moat of the time I can get the PC restarted by installing updates, but that only resloves to issue for a few days.
I have run the Genuine Advantage Diagnosit Tool and the reports are:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-C8JHW-KPY8W-488P6
Windows Product Key Hash: TChQ6cpBy/wyyDx15FBuUeQHCe0=
Windows Product ID: 89587-853-2683943-71550
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6001.2.00010100.1.0.001
Licensing Data-->
C:\Windows\system32\slmgr.vbs(693, 5) (null): 0xC004D401
Kenneth Spencer
Your Licensing Store is corrupted....
Please try the below steps to recreate the Store files. This may resolve the issue.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.
Once complete, please post back with a new MGADiag report
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Tuesday, March 29, 2011 8:52 PM
- Marked as answer by Darin Smith MS Tuesday, March 29, 2011 8:52 PM
Sunday, March 27, 2011 12:26 PMModerator
All replies
-
"kaspencer" wrote in message news:47c59560-0d0d-4ceb-8707-e93d99b73d5d...
I have had Vista x64 Ultimate installed on my main PC for several years. However in the past several weeks, it has been giving me trouble on startup with a report of "... Unauthorised changes to Windows ..." and "... file mismatch errors".
When I visit the Microsoft website by clicking on "Laarn More" an attempt at validation is made which fails, even if I click on the "Validate Now" button, and I am rapidly redirected to a Bing search page. Moat of the time I can get the PC restarted by installing updates, but that only resloves to issue for a few days.
I have run the Genuine Advantage Diagnosit Tool and the reports are:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-C8JHW-KPY8W-488P6
Windows Product Key Hash: TChQ6cpBy/wyyDx15FBuUeQHCe0=
Windows Product ID: 89587-853-2683943-71550
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6001.2.00010100.1.0.001
I cannot download the ActiveX component for Activation/Validation, and the Genuine Add-in/Plug-in for IE is not present in the list. FYI: I am posting this message from another PC.
This issue is wasting so much of my time.
Advise please.
Kenneth Spencer
Kenneth Spencer
Your Licensing Store is corrupted....
Please try the below steps to recreate the Store files. This may resolve the issue.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.
Once complete, please post back with a new MGADiag report
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, March 26, 2011 6:57 PMModerator -
"kaspencer" wrote in message news:47c59560-0d0d-4ceb-8707-e93d99b73d5d...
I have had Vista x64 Ultimate installed on my main PC for several years. However in the past several weeks, it has been giving me trouble on startup with a report of "... Unauthorised changes to Windows ..." and "... file mismatch errors".
When I visit the Microsoft website by clicking on "Laarn More" an attempt at validation is made which fails, even if I click on the "Validate Now" button, and I am rapidly redirected to a Bing search page. Moat of the time I can get the PC restarted by installing updates, but that only resloves to issue for a few days.
I have run the Genuine Advantage Diagnosit Tool and the reports are:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-C8JHW-KPY8W-488P6
Windows Product Key Hash: TChQ6cpBy/wyyDx15FBuUeQHCe0=
Windows Product ID: 89587-853-2683943-71550
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6001.2.00010100.1.0.001
Licensing Data-->
C:\Windows\system32\slmgr.vbs(693, 5) (null): 0xC004D401
Kenneth Spencer
Your Licensing Store is corrupted....
Please try the below steps to recreate the Store files. This may resolve the issue.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.
Once complete, please post back with a new MGADiag report
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Tuesday, March 29, 2011 8:52 PM
- Marked as answer by Darin Smith MS Tuesday, March 29, 2011 8:52 PM
Sunday, March 27, 2011 12:26 PMModerator
