Is Email Rourter 4.0 compulsory for CRM 4.0?

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  it is not compulsory to have email router in CRM 4.0...

  but if you to intgrate your support email box with crm queues or you want directly send email from CRM itself then you need to use email router.

  Friday, April 2, 2010 7:58 AM
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  many thanks. If required later, can I install and configure email router after migrating from 3.0 to 4.0. could you provide me any resources for doing this. Also can I install email router 4.0 in the below environment.

  Windows 2008 sp1 64bit

  Exchange 2007 SP2

  
  

   

  Friday, April 2, 2010 8:22 AM
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  You could install Email router at any point of time (when you feel emails are necessary). 

  Installation can be done on any windows server and it need not be an exchange or CRM server.

  You could refer http://www.microsoft.com/downloads/details.aspx?FamilyId=C54B428B-3565-4037-B4F3-C553F3288C45&displaylang=en for documentation.

   

  Thanks

  Satish ,Microsoft CRM Training

  Friday, April 2, 2010 9:37 AM
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  You could install Email router at any point of time (when you feel emails are necessary). 

  Installation can be done on any windows server and it need not be an exchange or CRM server.

  You could refer http://www.microsoft.com/downloads/details.aspx?FamilyId=C54B428B-3565-4037-B4F3-C553F3288C45&displaylang=en for documentation.

   

  Thanks

  Satish ,Microsoft CRM Training

  • Proposed as answer by mardukes Friday, April 2, 2010 2:33 PM
  • Marked as answer by Jim Glass Jr Friday, April 2, 2010 6:08 PM

  Friday, April 2, 2010 9:38 AM