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Blocked VLK RRS feed

  • Question

  • My son purchased a computer that was being replaced by his highschool. We attempted to run windows update only to find the VLK had been blocked. Unfortunately school is out for summer. I can't imagine that the school did not have a proper copy of xp on this computer. What can be done?


    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YXRKT-8TG6W-2B7Q8
    Windows Product Key Hash: RVvFciZMdQfJLyDpZteolhaqicQ=
    Windows Product ID: 55274-640-0000356-23676
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    ID: {D5FA65CC-DE4F-4A7D-879A-675F1E670059}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Unknown. No Setting Found.
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D5FA65CC-DE4F-4A7D-879A-675F1E670059}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2B7Q8</PKey><PID>55274-640-0000356-23676</PID><PIDType>1</PIDType><SID>S-1-5-21-1957994488-1897051121-725345543</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex GX520               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="3"/><Date>20050805******.******+***</Date></BIOS><HWID>771E327F0184E05C</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>C4D86E61A6C500</Val><Hash>ZXULf48BybXlGtevDDdgDbeOHDg=</Hash><Pid>73931-640-2565091-57850</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1AB6C:Dell Inc|1AB6C:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    • Moved by Carey FrischMVP, Editor Monday, December 7, 2009 9:25 PM Moved to relevant category (From:Windows Vista Validation Issues (Windows Vista))
    Monday, December 7, 2009 11:15 AM

Answers

  • Hello motocav,

    We can't establish whether the school has a proper Volume Licensing Agreement to cover its installations of Windows, but I can tell you for sure that this particular Dell OptiPlex GX520 computer does NOT have a proper Volume License installed.  We can see the results of the mgadiag utility in its report:

    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YXRKT-8TG6W-2B7Q8
    Windows Product Key Hash: RVvFciZMdQfJLyDpZteolhaqicQ=
    Windows Product ID: 55274-640-0000356-23676
    Windows Product ID Type: 1
    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    ID: {D5FA65CC-DE4F-4A7D-879A-675F1E670059}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    The status "blocked VLK" means that the product key used to do this volume licensing installation of XP Pro was at one time a valid volume licensing product key, but for any of several reasons, it has now been blocked by Microsoft.  Those reasons could include that the key was lost, stolen, or leaked to the internet, or that the Volume Licensing Agreement that authorized the use of the key is no longer in effect.

    Also, the report is telling us that there is a Volume Licensing installation of Office Professional 2003 on the computer.  Even though the status of that installation is coming up as Genuine, Volume License installations of Windows or Office cannot be sold to others by the license holder, so even though your son bought the computer, he did not acquire a proper volume license to run the installation of Office now on the computer.

    This is a failing of many companies that install volume licenses on their computers.  When the computer gets older and the company replaces them with new ones, they overlook their responsibility to remove their volume licensed software from the computer before disposing of the computer.  Eventually that oversight creates the problem that your son now has with nongenuine software.

    The good news in the case of Windows is that there is an excellent chance that the Dell OptiPlex GX520 computer is still licensed to run Windows, IF there is a Certificate of Authenticity (CoA) for Windows still affixed to the computer.  If there is a CoA, then the computer is still licensed to run the version and edition of Windows described on the computer.  The only thing needed would be the Dell OS Reinstallation disc that would enable your son to install a fresh genuine installation of Windows.  Please contact the Dell customer support staff in your region/country to see how to go about ordering a Dell OS Reinstallation CD.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, December 9, 2009 10:20 PM
    Wednesday, December 9, 2009 2:45 PM