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New Computer with Windows Xp. RRS feed

  • Question

  • Hi, I Just bought myself new parts to my computer. And when i try to activate it says my product key is in use. But it's my old parts who makes this happen. How can i fix it. I don't wanna buy a new windows. I don't have enough money for that.
    Tuesday, July 10, 2007 1:56 AM

Answers

  • Martin Jacobsen,

     

    Please list the new parts you purchased.  Don't need exact names and model numbers, just generics like motherboard, processor ram, etc.

     

    What was the reason for the purchase?

    Tuesday, July 10, 2007 3:04 PM
  • I bought, Motherboard, Processor, Ram and Graphic Card. But i realised im using my other harddisk. And my other one was never formated before i installed on this. Will it help if i format that harddisk? And i bought new parts to my computer 'couse my old ones were crappy. Plz help me!
    Tuesday, July 10, 2007 3:14 PM
  • Please answer me. I wanna play computer today.!!!!
    Tuesday, July 10, 2007 4:17 PM
  • Martin Jacobsen,

     

    Sorry, I should have had you do this, too:

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Tuesday, July 10, 2007 4:21 PM
  • Here is results from test. :

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-RVQMW-K9XM9-THD28
    Windows Product Key Hash: OSLS6u3zr72TL/C2t4QM802pH4M=
    Windows Product ID: 76464-083-1104233-22414
    Windows Product ID Type: 5
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {DC6B4192-8E0F-47A1-AE73-F92BBAC0864C}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_B4D0AA8B-470-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DC6B4192-8E0F-47A1-AE73-F92BBAC0864C}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-THD28</PKey><PID>76464-083-1104233-22414</PID><PIDType>5</PIDType><SID>S-1-5-21-1390067357-796845957-839522115</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7250</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="4"/><Date>20060802000000.000000+000</Date></BIOS><HWID>4BFC337F01848076</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    ----------------------------------------------------------

    I bought Windows Genuine Advantage Kit for Professional, June 15, 2006 from Microsoft.

    I can post my order number if its needed to.

    Tuesday, July 10, 2007 4:41 PM
  • Please Dan! HELP ME!! I have a COA on my CD Cover.

    Tuesday, July 10, 2007 5:13 PM
  • COME ON!!! HOW HARD CAN IT BE?!?!?!?!? I NEED MY COMPUTER TO DO SCHOOL WORK.
    Tuesday, July 10, 2007 6:20 PM
  • Martin Jacobsen,

     

    As far as I can tell you should be able to do a Telephonic Activation.  See the details at http://support.microsoft.com/kb/307890

     

    You are permitted to reinstall and activate XP as many times as you want to, as long as your use of XP maintains compliance with the End User Licensing Agreement (EULA).  The EULA for the full retail license for XP (which is what you have) allows you to move your license for XP from one computer to another.  Since the license is not tied to any particular hardware (like an OEM license would be), that also means you can make unlimited changes and upgrades to your hardware without affecting your license.

    After a certain number of activations within a certain time period, automatic online activation will be suspended (This will also happen the first time you re-install and activate some OEM versions of Windows XP), which will require that you do a Telephone Activation. To do so, rerun the Activate Windows Wizard and select "Activate my product using the telephone".  Follow the phone prompts.

    If the automated telephone activation is not accepted, you will be offered the option to speak with a live activation representative.  Choose that option.  The rep will ask a few questions for the purpose of confirming that you are still using your license for XP in accordance with the EULA.  If this is confirmed, the rep will issue an activation code for you to enter into the Activation Wizard.

     

    Post back to tell us how it went for you

    Tuesday, July 10, 2007 6:23 PM
  • Thx Dan. You saved my day. This worked now. I tried this yesterday. But then it didnt work. But it works now.! THANKS!
    Tuesday, July 10, 2007 6:38 PM
  • Martin Jacobsen,

     

    You're welcome!

    Tuesday, July 10, 2007 6:41 PM

All replies

  • Martin Jacobsen,

     

    Please list the new parts you purchased.  Don't need exact names and model numbers, just generics like motherboard, processor ram, etc.

     

    What was the reason for the purchase?

    Tuesday, July 10, 2007 3:04 PM
  • I bought, Motherboard, Processor, Ram and Graphic Card. But i realised im using my other harddisk. And my other one was never formated before i installed on this. Will it help if i format that harddisk? And i bought new parts to my computer 'couse my old ones were crappy. Plz help me!
    Tuesday, July 10, 2007 3:14 PM
  • Please answer me. I wanna play computer today.!!!!
    Tuesday, July 10, 2007 4:17 PM
  • Martin Jacobsen,

     

    Sorry, I should have had you do this, too:

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Tuesday, July 10, 2007 4:21 PM
  • Here is results from test. :

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-RVQMW-K9XM9-THD28
    Windows Product Key Hash: OSLS6u3zr72TL/C2t4QM802pH4M=
    Windows Product ID: 76464-083-1104233-22414
    Windows Product ID Type: 5
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {DC6B4192-8E0F-47A1-AE73-F92BBAC0864C}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_B4D0AA8B-470-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DC6B4192-8E0F-47A1-AE73-F92BBAC0864C}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-THD28</PKey><PID>76464-083-1104233-22414</PID><PIDType>5</PIDType><SID>S-1-5-21-1390067357-796845957-839522115</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7250</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="4"/><Date>20060802000000.000000+000</Date></BIOS><HWID>4BFC337F01848076</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    ----------------------------------------------------------

    I bought Windows Genuine Advantage Kit for Professional, June 15, 2006 from Microsoft.

    I can post my order number if its needed to.

    Tuesday, July 10, 2007 4:41 PM
  • Please Dan! HELP ME!! I have a COA on my CD Cover.

    Tuesday, July 10, 2007 5:13 PM
  • COME ON!!! HOW HARD CAN IT BE?!?!?!?!? I NEED MY COMPUTER TO DO SCHOOL WORK.
    Tuesday, July 10, 2007 6:20 PM
  • Martin Jacobsen,

     

    As far as I can tell you should be able to do a Telephonic Activation.  See the details at http://support.microsoft.com/kb/307890

     

    You are permitted to reinstall and activate XP as many times as you want to, as long as your use of XP maintains compliance with the End User Licensing Agreement (EULA).  The EULA for the full retail license for XP (which is what you have) allows you to move your license for XP from one computer to another.  Since the license is not tied to any particular hardware (like an OEM license would be), that also means you can make unlimited changes and upgrades to your hardware without affecting your license.

    After a certain number of activations within a certain time period, automatic online activation will be suspended (This will also happen the first time you re-install and activate some OEM versions of Windows XP), which will require that you do a Telephone Activation. To do so, rerun the Activate Windows Wizard and select "Activate my product using the telephone".  Follow the phone prompts.

    If the automated telephone activation is not accepted, you will be offered the option to speak with a live activation representative.  Choose that option.  The rep will ask a few questions for the purpose of confirming that you are still using your license for XP in accordance with the EULA.  If this is confirmed, the rep will issue an activation code for you to enter into the Activation Wizard.

     

    Post back to tell us how it went for you

    Tuesday, July 10, 2007 6:23 PM
  • Thx Dan. You saved my day. This worked now. I tried this yesterday. But then it didnt work. But it works now.! THANKS!
    Tuesday, July 10, 2007 6:38 PM
  • Martin Jacobsen,

     

    You're welcome!

    Tuesday, July 10, 2007 6:41 PM