Office Small Business 2007 not recognized as valid RRS feed

  • Question

  • Computer is new from the store and contained a  60-day Office trial as an OEM bundle. Replaced the OEM version with Microsoft Small Office and insgtalled a valid Open LIcense Program key which was accepted. There are no other computers besides this one that are yet using the same key (bought 5 entitlements, this is the first)



    Diagnostic Report (1.7.0066.0):
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-RY7BM-HM3KT-BKVRW
    Windows Product Key Hash: 6994t4LQCbvkXhtNbqQCL4+auQs=
    Windows Product ID: 76487-OEM-2211906-00107
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    ID: {7E90F291-1234-4FAD-80DA-D046AD6B9A4A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 104 Unknown PID
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-152-80070002_7E90FEE8-175-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-171-1_B4D0AA8B-818-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7E90F291-1234-4FAD-80DA-D046AD6B9A4A}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BKVRW</PKey><PID>76487-OEM-2211906-00107</PID><PIDType>2</PIDType><SID>S-1-5-21-2523939641-1521473765-3743705240</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>8932A37</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7OETA9WW (2.09 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20071227000000.000000+000</Date><SLPBIOS>LENOVO,LENOVO</SLPBIOS></BIOS><HWID>8E4A3307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Lenovo</name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>104</Result><Products><Product GUID="{90120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>91E6B6E1AFA2588</Val><Hash>IN0KV6Vrf6rMK4p+7r5RhX/j2rM=</Hash><Pid>89395-708-5613832-65506</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults> 


    Saturday, February 9, 2008 6:41 AM


  • Hello foxboro,


    Please rerun the MGA diagnostic tool and reply with the information from the Windows tab.


    Thank you,

    Matt Prall, MS
    OGA Forum Manager


    Tuesday, February 19, 2008 5:24 PM

All replies

  • How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version: http://support.microsoft.com/kb/927756/en-us

    Saturday, February 9, 2008 7:15 AM

    Thank you for the reply.


    What I decided to to do was uninstall all Microsoft Office products. (OK, done).

    Reinstalled Office 2007 Small Business using the downloaded kit I am entitled to use from Microsoft Open Licensing. (OK, done.)

    Provided my charitable organization license key purchased a few days ago. (OK, done.)

    Went back to the dowload site to get a copy of the PDF pluging. Failed OGA.

    Tried running the OGA diagnostic tool again. Under the Ovvice tab it still says "104 Unknown PID" just like when I first asked for help.

    Saturday, February 9, 2008 6:15 PM
  • Hello foxboro,


    Please rerun the MGA diagnostic tool and reply with the information from the Windows tab.


    Thank you,

    Matt Prall, MS
    OGA Forum Manager


    Tuesday, February 19, 2008 5:24 PM