New Installation on Windows Server 2012 - Updates not downloaded RRS feed

  • Question

  • Hi,

    I can tell from a 2008R2 development system that the Update Rollup 13 for CRM 2011 is available via Windows/Microsoft Update.

    KB article for UR13 states that the CRM setup will pull necessary setup files from Windows Update when installing on Win Server 2012. This isn't true at least for my test machine with Server 2012, SQL 2012 (all german); "no updates found, you are using the latest setup files".

    I've started setup "as admin", the prerequisites are installed and then the setup window just disappears, while SetupServer.exe remains running (now for about 20 minutes, I don't think it'll reappear ;) )

    Has anybody tried installation on Server 2012 yet?

    Thanks, regards

    Thursday, April 11, 2013 7:04 AM


All replies

  • Have you checked the install logs to see where it might be hung up?


    Jason Lattimer
    My Blog -  Follow me on Twitter -  LinkedIn

    Thursday, April 11, 2013 11:37 AM
  • Last line from crm50svrsetup.log is:
    Info| Invoking C:\Windows\system32\ServerManagerCmd.exe -query "C:\Users\Administrator\AppData\Roaming\Microsoft\MSCRM\Logs\ServerManagerQuery.xml" -logPath "C:\Users\Administrator\AppData\Roaming\Microsoft\MSCRM\Logs\ServerManagerCmd.log"

    Last lines from crm50setup.log:
    Info| Package: C:\System\Software\CRM 2011\Server\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{6CB866BE-5065-42C4-86AF-98A9EEEE4EDD}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{6CB866BE-5065-42C4-86AF-98A9EEEE4EDD}" ALLOWRUN=1
    Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{6CB866BE-5065-42C4-86AF-98A9EEEE4EDD}\ServerSetup.dll

    Regarding updates:

    08:48:19|   Info| Microsoft Dynamics CRM is not currently installed.
    08:48:19|   Info| Closing bootstrap library C:\System\Software\CRM 2011\Server\ServerSetup.dll
    08:48:19|   Info| Searching for MU Service in system
    08:48:19|   Info| MU service found in system.
    08:48:19|   Info| Got IUpdateServiceRegistration interface
    08:48:19|   Info| Machine is neither opted into MU nor pending opt-in with MU
    08:48:19|   Info| MU Service registration status = Not Registered
    08:48:23|   Info| Initializing COM.
    08:48:23|   Info| Initialized COM.
    08:48:23|   Info| Retrieving language ID from base language package
    08:48:23|   Info| Created temporary regkey Software\Microsoft\MSCRMSetup
    08:48:23|   Info| Querying current AutomaticUpdatesNotificationLevel
    08:48:23|   Info| Pausing Automatic Updates
    08:48:23|   Info| Automatic Updates paused
    08:48:23|   Info| SearchCriteria: CategoryIDs contains '587f7961-187a-4419-8972-318be1c318af'
    08:48:24|   Info| Filtering for product update bundle: Setup Update for Microsoft Dynamics CRM Server 2011
    08:48:24|   Info| Search found 0 updates in the collection
    08:48:24|   Info| Resuming automatic updates
    08:48:24|   Info| Deleted temporary regkey Software\Microsoft\MSCRMSetup
    08:48:24|   Info| No updates availabe for product.

    No errors or warnings at all in any log file.

    Thursday, April 11, 2013 11:56 AM
  • Microsoft Dynamics CRM Compatibility List

    *****The Self-Healing Setup (SHS) that is needed for the installation on Windows Server 2012 will be published along-side Microsoft Dynamics CRM 2011 Update Rollup 13 on Microsoft Update mid to late April, 2013.

    Looks like you might have to wait a little it before installing on Windows Server 2012

    Jason Lattimer
    My Blog -  Follow me on Twitter -  LinkedIn

    Friday, April 12, 2013 4:38 PM
  • I just finished installing CRM 2011 on Windows Server 2012 for a development sandbox. While there isn't an updated server installer available from Microsoft Download (and I'm not sure if there even will be), the SHS package published on April 8th does provide the capability needed for updating the installation files. I've documented the required steps in the following blog post:


    Jukka Niiranen - My blog: Surviving CRM - Follow @jukkan on Twitter

    Wednesday, May 1, 2013 7:21 PM