locked
Can't pass validation RRS feed

  • Question

  • hi,

     

    the validation ended with error:

     

      Why didn't my machine complete validation?

    You have encountered an unknown error. Please contact your local product   support team for further assistance with this issue.

    [0x80080299]
     
      i ran the diagnostic tool. here is the result:
     
     Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 55277-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: 74b950c5-247b-420b-aaef-fec7b6c00d25
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.18.5
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 70AFE6BE-116-800401f3_63BB5E84-365-800401f3_E2AD56EA-252-800401f3_16E0B333-138-800401f3_70AFE6BE-116-800401f3_63BB5E84-365-800401f3_E2AD56EA-252-800401f3_16E0B333-57-800401f3
    Resolution Status: N/A
    Notifications Data-->
    Cached Result: N/A
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-150-80070002_7E90FEE8-175-80070002
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: c:\windows\system32\oembios.bin
    File Mismatch: c:\windows\system32\oembios.dat
    File Mismatch: c:\windows\system32\oembios.sig
    Other data-->
    Office Details:
     
     what should i do?
     
    thanks.
    Thursday, March 29, 2007 6:11 PM

Answers

All replies

  • Hi Anonymous,

     

    I am assuming you are getting this error when going to the Windows Update site.

     

    First off, lets try the easy possable fix.  Going to http://www.microsoft.com/genuine/downloads/validate.aspx, if you don't get any error, return to the Update site and try again.

     

    If that doesn't resolve the issue,  try the below steps:

     

    1.      Download LegitCheckControl.cab from the following location:
    http://download.microsoft.com/download/a/c/f/acfe4666-1faf-43fd-b6fb-19191521126d/LegitCheckControl.cab

     

    2.      Extract LegitCheckControl.cab and get following files:
    LegitCheckControl.DLL
    GWFSPIDGEN.DLL
    LegitCheckControl.INF

     

    3.      Copy LegitCheckControl.DLL and GWFSPIDGEN.DLL into c:\windows\system32 (overwrite any existing files) (Note: The folder,c:\windows\system32, may be hidden. See http://support.microsoft.com/kb/302347/en-us)

     

    4.      Copy LegitCheckControl.INF into c:\windows\inf (overwrite any existing files) (Note: The folder, c:\windows\inf,  may be hidden. See http://support.microsoft.com/kb/302347/en-us)

     

    5.      Click Start->Run..., type in “Regsvr32 LegitCheckControl.DLL” then press the Enter key

     

    6.      Right-click the LegitCheckControl.INF in c:\windows\inf and select “Install”

     

    7.      Click Start->Run..., type in “Regsvr32 licwmi.dll” then press the Enter key

     

    8.      Click Start->Run..., type in “Regsvr32 licdll.dll” then press the Enter key

     

    9.      Reboot and try Windows Update again.

     

    Please tell us if either of these fixes resolves your issue (and which one)

     

    Thank you,
    Darin Smith
    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------

     

     

     

     

    Thursday, March 29, 2007 8:06 PM
  •  hi Darin,

     

    thanks for prompt reply.

    i got following error when register licdll.dll:

     

    DllRegisterServer in licdll.dll failed. Return code was 0x80020009.

     

    what does this mean?

     

    thanks.

     

    Thursday, March 29, 2007 9:34 PM
  • Hi Anonymous,

     

      I'm not positive what the error means, (I will look into it).

     

    Just to confirm, did you try first going to the URL I provided and it didn't resolve your issue?

    Also, even though you received the licdll.dll failed error, did you try validating again? what was the result?

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

    ------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    ------------------------------------------

     

     

     

     

    Friday, March 30, 2007 12:56 AM
  • hi Darin,

     

    yes, i did go to the URL. and even after failing to register licdll.dll,

    i did try to validate again. i got the same error.

     

    i really don't know what's going on.

     

    i forgot to mention that i have xp home edition.

     

    thanks again for your help.

     

    Friday, March 30, 2007 4:09 PM
  • Hi again Anonymous,

     

    ok, this is the last of my possible fixes. If this doesn't work, I will have to suggest going to https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and opening a Service Request and then posting the Service Request number in this thread.

     

    1) Open internet explorer, click "tools" then "manage add-ons" then find the Windows Genuine Advantage ActiveX control put it as "ENABLE".

             a) If for some reason the ActiveX control isn't there then move on to step 2)

    2) If the setting is only allowed to be changed by administrators, then you must go to your C:\windows\system32 and DELETE the LegitCheckControl.dll file.

    3) Then go to http://www.microsoft.com/genuine/diag/ and click the “Start Diagnostic" button. If the tool finds any issues, click the "Resolve Now" button. The tool will, most likely, resolve the issue on its own or will provide you further instructions.

    4) Click the "Validate Windows" button and re-validate. That will reload the DLL file correctly.

    5) Reboot your computer and try again.


    Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------
    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

     

    P.S. Dan, I beleive one of the sysmtoms of this type of issue is that the last part of the Diagnostic Report (what we call the XML Blob) isn't generated.  It does Not appear to happen to all 0x80080299, only to a subset of issues that are resistent to our normal fixes (this and the lack of the XML Blob generation leads us to beleive it may be a larger system issue)

    Friday, March 30, 2007 9:04 PM
  •  Darin Smith MS wrote:

    >snip< 

    P.S. Dan, I beleive one of the sysmtoms of this type of issue is that the last part of the Diagnostic Report (what we call the XML Blob) isn't generated.  It does Not appear to happen to all 0x80080299, only to a subset of issues that are resistent to our normal fixes (this and the lack of the XML Blob generation leads us to beleive it may be a larger system issue)

     

    That's a good tidbit to know, Darin, thanks!!

    Saturday, March 31, 2007 9:53 PM
  • Hi Anonymous,

     

    One more possible fix we would like you to try before contacting support. We think this will resolve the issue. Please post your results.

     

    Please download and install MSXML 6.0 at http://www.microsoft.com/downloads/details.aspx?FamilyID=993c0bcf-3bcf-4009-be21-27e85e1857b1&DisplayLang=en

     

    Thank you for your working with us on this problem,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------
    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Tuesday, April 3, 2007 12:57 AM