Answered by:
Product key number will not work.

Question
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Keep getting invalid product key error.
Purchased a new PC with Office Pro 2007.
Do I need to wait for the disk that ordered from service@microsoft.com part# 269-13312
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-49TT7-W7YRQ-V8JQV
Windows Product Key Hash: kYpxGRP5N9cfhN2bEbW2samiZEk=
Windows Product ID: 00371-OEM-8992671-00251
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {63C7B17A-C68F-4949-AA08-27708F6C21E8}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
Microsoft Office Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[hr = 0x80070002]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0x80070002]
File Mismatch: C:\Windows\system32\wat\watux.exe[hr = 0x80070002]
File Mismatch: C:\Windows\system32\wat\watweb.dll[hr = 0x80070002]Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{63C7B17A-C68F-4949-AA08-27708F6C21E8}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V8JQV</PKey><PID>00371-OEM-8992671-00251</PID><PIDType>2</PIDType><SID>S-1-5-21-3308562738-4015586158-103606032</SID><SYSTEM><Manufacturer>Si</Manufacturer><Model>MSI P55-CD530</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.5</Version><SMBIOSVersion major="2" minor="6"/><Date>20091216000000.000000+000</Date></BIOS><HWID>DBBB3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SYSMAX</OEMID><OEMTableID>SYXSUKIT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>A836DCC7C1BBAB4</Val><Hash>mPvHwMpkkH3b4dIlAtkMFh1mvPc=</Hash><Pid>81605-346-0679983-65257</Pid><PidType>10</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700251-02-1033-7600.0000-0462010
Installation ID: 011634415223312996686642730214966780705020180105443916
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: V8JQV
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2/18/2010 10:27:50 AMWindows Activation Technologies-->
HrOffline: N/A
HrOnline: N/A
HealthStatus: N/A
Event Time Stamp: N/A
WAT Activex: Not Registered - 0x80040154
WAT Admin Service: Not Registered - 0x80040154HWID Data-->
HWID Hash Current: OAAAAAIABgABAAEAAAACAAAAAQABAAEA6GFCy8a2S24IhXgEzDiAlnTYQsbQSYQWmoioBjS/dlY=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 7586MS A7586100
FACP 7586MS A7586100
HPET 7586MS OEMHPET
MCFG 7586MS OEMMCFG
SLIC SYSMAX SYXSUKIT
OEMB 7586MS A7586100
SSDT DpgPmm CpuPmThursday, February 18, 2010 3:38 PM
Answers
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Hello hopp1,
Here is a snippet of your mgadiag report:
OGA Data-->
Office Status: 102
Microsoft Office Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Your Office status indicates that your computer has a Trial installation of Office Professional 2007 installed. This is a retail Trial so in order to activate the Trial you need to enter the Trial activation product key that came with the computer or was emailed to you if you downloaded the Trial; or, in order to convert the Trial to a perpetual licensed product, you need to enter your genuine retail product key for Office Professional 2007.
Please see this help article for more information: http://office.microsoft.com/en-us/help/HA012004411033.aspx
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Darin Smith MS Thursday, February 18, 2010 10:43 PM
Thursday, February 18, 2010 4:04 PM