locked
Boot Loop / Recovery Loop RRS feed

  • Question

  • I'm got the "Disk Boot failure-insert system disk and press enter" HDD not detected" message after a power outage.

    After getting this error the first time, I went into bios checked my boot settings and fixed the boot order and boot devices.

    At that point I get the Windows Animated Boot Logo but about 15 seconds or less after that, the machine reboots and prompts to enter recovery mode. Thinking this is just a power loss glitch I choose boot normal option and it does the same thing a second time.

    So I booted into recovery mode and had 3 options, Image Restore, Memory Test and Command line. Since I have the machine make nightly backups of the system drive I let it restore the most recent system image. It completes without error. Upon reboot I'm back to the "Trys to boot and then reboots, then wants to go into recovery again". Try this several times with the first image it selects and then I manually choose the next oldest image. Same result. I tried one more time with all the other hard drives disconnected. Same result. Tries to boot and then reboots into recovery prompt.

    I know it's reading the current install as it asks for my Admin User/Pass every time.

    So I boot into Recovery again and choose command line this time. I can navigate around my system drive with no issues. 

    I ran Diskpart and it shows all the correct partitions on the drive and correct sizes. I can see that mandatory 100mb boot partition and the 60gb OS partition the install created. (Don't remember why it wouldn't use the rest of the 250gb, vaguely remembering it was an OS limitation).

    I then ran Bootrec /rebuildbcd. It tells me it found "0" Windows Installations. Yet navigating around the drive the windows folder appears intact. Windows begins to boot, I get the Animated Boot Logo, it just faults and reboots at some point and I can't figure out why.

    Last resort I managed to get the F8 Menu to come up. I choose Safemode knowing it would scroll the drivers it was loading. It gets to the ATI driver for the onboard Video but I don't know what to do to disable the driver and fall back to OS preloaded drivers.

    I was going to try and even older system image, so plugged the harddrives power back in and now getting the missing boot device even though the boot device order is setup in the bios.

    Need suggestions on how to proceed.

    System Setup

    MB: ASUS M4A89GTD_PRO-USB3
    AMD 64bit 3 GHz CPU
    16GB Ram
    Boost Disk WD250GB
    3 Seagate 1TB Disk in a Dynamic Pool (Stablebit Drive Pool)
    1 WD1TB used for System Drive Only Backups/Client PC backups (2 PC's)


    • Edited by Tyson_ Wednesday, November 5, 2014 3:46 AM more system info
    Wednesday, November 5, 2014 3:31 AM

Answers

  • I'm wondering if this post is some how related?

    https://social.technet.microsoft.com/Forums/windowsserver/en-US/b4d45d9d-4c90-4ab0-ae38-f1257ce9c608/windows-7-server-2008-r2-bare-metal-restore-0x0000007b-stop-error?forum=windowsbackup

    But my reboot issue started before I attempted a restore.

    • Marked as answer by Tyson_ Friday, November 7, 2014 4:06 AM
    Friday, November 7, 2014 3:32 AM

All replies

  • I'm pretty sure at this point the atipcei.sys driver is the problem, but I can't figure out how to bypass/remove it from console or why Safemode and the lowres mode are still trying to load that driver.

    Trying to run SFC /Scannow results in a system repair pending (probably because the multiple attempts you use the image repair option).

    Googling got me this command "dism.exe /image:C:\ /cleanup-image /revertpendingactions" problem is in recovery console the system drive switches to H and doesn't complete the operation on reboot and telling it C to begin with just fails with image not found.

    Am I totally screwed now?

    Wednesday, November 5, 2014 5:11 AM
  • Well at this point I found some options to try with SFC

    SFC /SCANNOW /OFFBOOTDIR=C:\ /OFFWINDIR=C:\Windows

    I slightly hear the drive working and the prompt didn't immediately dump to a "Repair is pending"

    Going to let it run and check it in the morning.

    Wednesday, November 5, 2014 5:18 AM
  • Hi Tyson,

    à I slightly hear the drive working and the prompt didn't immediately dump to a "Repair is pending"

    à Going to let it run and check it in the morning.

    Would you please let me know current situation of this issue? Have you solved this issue? If any update, please feel free to let me know. The AtiPcie.sys file seems to be AMD PCIE Filter Driver for ATI PCIE chipset.

    In addition, troubleshoot this kind of kernel crash issue, we may need to analyze the crash dump file to narrow down the root cause of the issue. Please refer to this KB and check if can help you. If this issues is a state of emergency for you. Please contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request.

    To obtain the phone numbers for specific technology request, please refer to the web site listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607

    Hope this helps.

    Best regards,

    Justin Gu

    Thursday, November 6, 2014 6:21 AM
  • Nothing has changed if I use Safe Mode it stops loading drivers at the atipcie.sys driver.

    From the safe mode menu I did tell it to disable automatic reboot on a failure.

    It gave BSOD code 0x0000007b which tells me most likely I have a corrupt boot sector or the OS drive has lost its Active Flag or something to that effect.

    So now I need to know what steps to perform to fix the boot sector.

    I also need to correct my Hard drive setup from the first post.

    The correct order of drives are

    1 - 1TB WD (100mb boot) (60GB OS) (800GB System / Client Backups)
    3 - 1TB Seagate Drives (StableBit Drive Pool)
    1 - 250GB WD Misc

    Friday, November 7, 2014 3:20 AM
  • I'm wondering if this post is some how related?

    https://social.technet.microsoft.com/Forums/windowsserver/en-US/b4d45d9d-4c90-4ab0-ae38-f1257ce9c608/windows-7-server-2008-r2-bare-metal-restore-0x0000007b-stop-error?forum=windowsbackup

    But my reboot issue started before I attempted a restore.

    • Marked as answer by Tyson_ Friday, November 7, 2014 4:06 AM
    Friday, November 7, 2014 3:32 AM
  • Low and behold that fixed it. I don't understand why but I've bookmarked it for future reference.
    Friday, November 7, 2014 4:06 AM