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windows 7 Home Premium no longer valid RRS feed

  • Question

  • Hi,  I woke up yesterday morning to find that my windows 7 is no longer valid.  I have not added any hardware or software nor visited any strange sites.  The only thing I think it could be is a possible windows update issue.  I hope you can help I am using the same version of windows that came with the computer when I bought it brand new so I know it is a legit version.  Please Help.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
    Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
    Windows Product ID: 00359-OEM-8992687-00015
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F9C7E51B-499E-43BC-B818-D30EF3433A35}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\adam\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F9C7E51B-499E-43BC-B818-D30EF3433A35}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-1281264989-2659351215-2713196163</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO.,LTD</Manufacturer><Model>Samsung DeskTop System</Model></SYSTEM><BIOS><Manufacturer>SAMSUNG ELECTRONICS CO.,LTD</Manufacturer><Version>06OV</Version><SMBIOSVersion major="2" minor="6"/><Date>20121022000000.000000+000</Date></BIOS><HWID>C1123B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800015-02-1033-7601.0000-0942013
    Installation ID: 000835171553705582452196201886204444530982266754038434
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2BT4J
    License Status: Notification
    Notification Reason: 0xC004F059.
    Remaining Windows rearm count: 3
    Trusted time: 4/4/2013 10:48:48 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:4:2013 10:36
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAonYKC0S9Qpd86SKMVCywNfy5qDcucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, inconsistent OEMID or OEMTableID
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: no
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC SECCSD LH43STAR
      FACP SECCSD LH43STAR
      HPET SECCSD LH43STAR
      MCFG SECCSD LH43STAR
      SSDT SECCSD PtidDevc
      ASF! SECCSD LH43STAR
      SLIC SECCSD LH43STAR
      SSDT SECCSD PtidDevc
      SSDT SECCSD PtidDevc
      UEFI SECCSD LH43STAR
      UEFI SECCSD LH43STAR
      UEFI SECCSD LH43STAR

    Thursday, April 4, 2013 2:55 PM

Answers

  • The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.  

     

     You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment),  using the Change Product Key link at the bottom of the System properties page.

     

    You may need to activate by phone.   


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, April 4, 2013 10:44 PM
    Moderator

All replies

  • The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.  

     

     You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment),  using the Change Product Key link at the bottom of the System properties page.

     

    You may need to activate by phone.   


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, April 4, 2013 10:44 PM
    Moderator
  • Thank you for answering.  I will not be able to work on this until tonight or Saturday morning.  Once I do change to product key and re-activate I will post the new results here.  Thank you again

    Friday, April 5, 2013 10:02 AM
  • I followed your directions and everything seems to be working fine now.  I ran a new Diagnostics and here it is. 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-3FK78-DH6VB-2V4Y7
    Windows Product Key Hash: fs45fVgmfMxsdpy6qrNcWeKqib8=
    Windows Product ID: 00359-OEM-9822795-89733
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F9C7E51B-499E-43BC-B818-D30EF3433A35}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\adam\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F9C7E51B-499E-43BC-B818-D30EF3433A35}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2V4Y7</PKey><PID>00359-OEM-9822795-89733</PID><PIDType>8</PIDType><SID>S-1-5-21-1281264989-2659351215-2713196163</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO.,LTD</Manufacturer><Model>Samsung DeskTop System</Model></SYSTEM><BIOS><Manufacturer>SAMSUNG ELECTRONICS CO.,LTD</Manufacturer><Version>06OV</Version><SMBIOSVersion major="2" minor="6"/><Date>20121022000000.000000+000</Date></BIOS><HWID>C1123B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-227-989733-02-1033-7601.0000-0962013
    Installation ID: 005330650382082336562892511355493336010954215050024782
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2V4Y7
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/6/2013 1:26:51 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:6:2013 13:15
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAonYKC0S9Qpd86SKMVCywNfy5qDcucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, inconsistent OEMID or OEMTableID
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: no
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC SECCSD LH43STAR
      FACP SECCSD LH43STAR
      HPET SECCSD LH43STAR
      MCFG SECCSD LH43STAR
      SSDT SECCSD PtidDevc
      ASF! SECCSD LH43STAR
      SLIC SECCSD LH43STAR
      SSDT SECCSD PtidDevc
      SSDT SECCSD PtidDevc
      UEFI SECCSD LH43STAR
      UEFI SECCSD LH43STAR
      UEFI SECCSD LH43STAR

    Saturday, April 6, 2013 5:28 PM
  • That looks fine now

    Good luck.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, April 6, 2013 8:19 PM
    Moderator