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Trojan Win32.Zafi.B not being detected by OneCare RRS feed

  • Question

  • My Windows Firewall is detecting Virus_Win32.Zafi.B and can only block it. One Care is not detecting it and I keep getting security alerts from my firewall every few minutes.

    Does OneCare know about this Trojan and how do I remove it?
    Saturday, January 17, 2009 4:34 PM

Answers

All replies

  • Hello Alex, if One care cannot detect or remove the malware on your computer please contact support for help with removal. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Jim
    Saturday, January 17, 2009 6:51 PM
    Moderator
  • I'll add that if the Windows Firewall is alerting you, there is another problem, as it should be disabled with firewall protection provided by the OneCare firewall.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Monday, January 19, 2009 4:27 PM
    Moderator
  • Thank you

    Monday, January 19, 2009 9:56 PM
  • Alex,

    Win32.Zafi.B is not the virus, the program that's telling you its the virus is actually a trojan.  I've got the same problem.  The "firewall" is actually directing you to a site called Safe Soft Perfect Defender 2009.  They're trying to get you to buy the software to remove the trojan which they planted in the first place.  Good luck getting it off, I've been at it all day.

    Jody
    Tuesday, January 20, 2009 2:00 AM
  • The official answer is to contact support, as per above, if you are using OneCare. If you wish to try to remove this on your own, this link may provide the help you need:
    http://www.bleepingcomputer.com/malware-removal/remove-perfect-defender-2009

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Tuesday, January 20, 2009 2:39 PM
    Moderator