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Minimum number of users CRM 2013 online RRS feed

  • Question

  • I have a little private project developed on a CRM 2013 Online trial.

    When I was going to pay for the License, I saw that I am not able to choose less than 5 user, neither could I downgrade user to essential license.

    Is 5 professional user only minimum option?


    CRM Consultant/Business Advisor at Skill AS in Norway
    RockStar365 profile


    Friday, December 6, 2013 9:10 AM

All replies

  • It's volume licence for Full CRM version I'm afraid, and the minimum is 5 licences. If you are a Partner, then call up Microsoft and see if you can split any existing licences. For instance if you have a company that purchased 8 licences, you can possibly add another licence on-top of that making 9 (You get your own instance). It's at the full discretion of the rep so you may or may not be able to do this. Failing that you can do what I do and hop from one trial to another. 

    Microsoft mentioned this at some point before launch when they released licensing options for 2013 that there would be a volume limit imposed, they stated that they would remove the volume limit if there was a large enough demand - I'm assuming everyone is filthy rich so didn't mind purchasing the 5 licences for one instance.

    Friday, December 6, 2013 10:20 AM