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Windows XP Activation problem (unable to connect to internet) RRS feed

  • Question

  • I just bought a new laptop Neo Qnote.  The problem with the new OS is that it needs to be activated.  I am able to connect to internet but the activation window prompts that I cannot connect to the internet.  I am not sure if this a problem with my copy of Windows XP but it's practically brand new from a legal distributor.  What are the solutions that you could recommend so that I may be able to activate before the 30-day trial expires?

    Wednesday, August 29, 2007 1:25 PM

Answers

  • How to activate Windows XP by phone:

     

    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

     

    1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows. Or, click the Windows Activation icon in the notification area.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.

    3. Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4. Follow the steps in the Activate Windows by phone dialog box, and then click Next. Note The number appears now and differs based on the location that you select.

    5. When activation is completed and you receive the following message, click OK. You have successfully activated your copy of Windows.

    How to activate Windows XP http://support.microsoft.com/kb/307890/en-us  

    Wednesday, August 29, 2007 4:11 PM
    Moderator
  • Erichl,

     

    Where are you located?  If you are located overseas please use this website and locate your region: 

    http://support.microsoft.com/common/international.aspx 

     

    http://www.microsoft.com/licensing/resources/vol/numbers.mspx

     

     

    Thank you,

     

    Stephen Holm, MS

    Monday, October 22, 2007 9:39 PM

All replies

  • i am having the exact same problem. the machine that i posted this on is the one that won't activate. it says "checking connectivity" then it asks me if i need to set up a proxy connection.

     

    Wednesday, August 29, 2007 3:08 PM

  • Same here...

    Relieved in a way to see it's not just me thats affected =]
    Wednesday, August 29, 2007 3:51 PM
  • How to activate Windows XP by phone:

     

    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

     

    1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows. Or, click the Windows Activation icon in the notification area.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.

    3. Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4. Follow the steps in the Activate Windows by phone dialog box, and then click Next. Note The number appears now and differs based on the location that you select.

    5. When activation is completed and you receive the following message, click OK. You have successfully activated your copy of Windows.

    How to activate Windows XP http://support.microsoft.com/kb/307890/en-us  

    Wednesday, August 29, 2007 4:11 PM
    Moderator
  • So the problem with the activation servers isnt fixed?

     

    I am trying to run a business and this is the last thing I need when im on a dead line.

     

    Phone activation's fine for one system but what about 20 systems that a lot of my time wasted on the phone.

    Wednesday, August 29, 2007 5:00 PM
  •  

    i just successfully (via internet) activated my copy of XP, so hopefully you can too mickp. good luck!
    Wednesday, August 29, 2007 7:08 PM
  • Kris,

     

    Please activate Windows XP by calling a Microsoft customer service representative. The Activation Wizard displays the toll free number that you can dial.

    To contact a Microsoft customer service representative and activate Windows by phone, follow these steps:

    1. Click “Start”, point to” All Programs”, point to “Accessories”, point to” System Tools”, and then click “Activate Windows”.
    Or, click the Windows Activation icon in the notification area.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.

    3. Click “Read the Windows Product Activation Privacy Statement”, click “Back”, and then click “Next”
    .
    4. Follow the steps in the Activate Windows by phone dialog box and then click “Next”.
    Note:  The number appears now and differs based on the location that you select.

    5. Once activation is completed and you receive the following message, click “OK”.
    You have successfully activated your copy of Windows.
    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890
    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851.If you are done with the activation, kindly proceed in validating the copy of your software by going to http://www.microsoft.com/genuine .  Click “Validate Windows” button.
    Please post again if you need further assistance. Thank you.


    Thank you

    Stephen Holm, MS
    WGA Forum Manager

     

    Wednesday, August 29, 2007 8:54 PM
  • Kraxon,

     

    Please activate Windows XP by calling a Microsoft customer service representative. The Activation Wizard displays the toll free number that you can dial.

    To contact a Microsoft customer service representative and activate Windows by phone, follow these steps:

    1. Click “Start”, point to” All Programs”, point to “Accessories”, point to” System Tools”, and then click “Activate Windows”.
    Or, click the Windows Activation icon in the notification area.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.

    3. Click “Read the Windows Product Activation Privacy Statement”, click “Back”, and then click “Next”
    .
    4. Follow the steps in the Activate Windows by phone dialog box and then click “Next”.
    Note:  The number appears now and differs based on the location that you select.

    5. Once activation is completed and you receive the following message, click “OK”.
    You have successfully activated your copy of Windows.
    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890
    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851.If you are done with the activation, kindly proceed in validating the copy of your software by going to http://www.microsoft.com/genuine .  Click “Validate Windows” button.
    Please post again if you need further assistance. Thank you.


    Thank you

    Stephen Holm, MS
    WGA Forum Manager

    Wednesday, August 29, 2007 8:54 PM
  • Hi i can't use the number that comes up when i try to reactivate windows because it is an out of date number and no longer works and i don't have internet at my house so how am i supposed to activate windows

    Saturday, October 20, 2007 5:28 PM
  • Erichl,

     

    Where are you located?  If you are located overseas please use this website and locate your region: 

    http://support.microsoft.com/common/international.aspx 

     

    http://www.microsoft.com/licensing/resources/vol/numbers.mspx

     

     

    Thank you,

     

    Stephen Holm, MS

    Monday, October 22, 2007 9:39 PM
  • Windows XP may not activate if your time and date settings are not synchronized.
    Make sure you have set the right region for where you should be getting time for.
    Make sure you have manually set the date to the current date (this was the downfall for me).
    Then try and re sync your time with the default ms time server (time.windows.com).

    After performing these steps, try activating again.

    Regards,

    Shane

    Sunday, January 17, 2010 3:29 AM
  • Thankyou Wildshane! Why don't the stupid moderators tell people this? Such a simple solution, you would think that they would know... Beats me.

     

    Cheers!

     

    (Mods why didn't you mention anything about date/time? (it's easily overlooked by many users) >.>

    Sunday, October 24, 2010 8:52 AM
  • Noneof these worked for me.  I have been using windows xp on this computer for months, and suddenly it is not a valid product.  I used the COA numbers and microsoft refuses to accept this as a valid product key.  I cannot get it fixedby phone and the wizard will not connect.  Maybe it'stime to go with Linus!
    Tuesday, March 29, 2011 4:16 PM
  • Please do not post to a 4 year old post.

     

    If you have a non-genuine issue, create your own thread for your own issue.

     

    <Thread Locked>


    Darin MS
    Tuesday, March 29, 2011 9:50 PM