Need to add record (Case) URL in Email Template RRS feed

  • Question

  • HI Team,

    In MSCRM 2016 i Need to add record (Case) URL in Email Template.

    1. What is the best approach?

    2. How to create a record URL and save in Attribute using javascript?

    Please let me know.



    Saturday, September 17, 2016 9:33 AM


  • Is it mandate to use email template?? if the email to be sent directly from Workflow without email template then you can use Record URL parameter


    or you can go with a field in CRM with type as URL and use the same workflow to fill that field when record is created and then send email using Template

    If my response answered your question, please "mark the response as an answer" and also "vote as helpful". Regards, Hari. www.crm2011byhari.blogspot.com

    Monday, September 19, 2016 6:49 AM