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Live OneCare Subscription RRS feed

  • Question

  • I installed Live OneCare last August and then my harddrive crashed. After getting a new harddrive, I reinstalled Live OneCare, but I'm limited in what I can setup because I get the message that my subscription has expired. I just check Microsoft Billing and it shows that my subscription doesn't expire until 8/9/2009. What to do? How do I get beyond the expiration message so I can finish updating virus definitions and such?
    Tuesday, March 31, 2009 4:05 AM

Answers

  • First check that your computer date and time are set correctly. Then open One Care and if there is a "Subscribe" button select it and when asked for a Live ID enter the Live ID and password associated with your subscription and One Care will activate.


    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Tuesday, March 31, 2009 4:55 AM
    Moderator