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Invalid product key RRS feed

  • Question

  •  Hi

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-TQPGR-B4PR7-6PWFB
    Windows Product Key Hash: Uufitr1vQXuXndXuLIkgu1Egg0M=
    Windows Product ID: 89576-OEM-7332141-00070
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010100.1.0.006
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {7F21FDB7-E1E4-417C-8E7E-2442AE19A260}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7F21FDB7-E1E4-417C-8E7E-2442AE19A260}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6PWFB</PKey><PID>89576-OEM-7332141-00070</PID><PIDType>2</PIDType><SID>S-1-5-21-2212838803-3776761684-3236257451</SID><SYSTEM><Manufacturer>Intel Corporation               </Manufacturer><Model>Cresline+ICH8M                  </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>Q3B51                         </Version><SMBIOSVersion major="2" minor="4"/><Date>20080109000000.000000+000</Date></BIOS><HWID>FA313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>South Africa Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>QUANTA</OEMID><OEMTableID>WPL3    </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002



    It shows my software is Genuine, but when I want to activate it, I get the following error:

    The product key you have entered will not work whith this edition of Windows Vista.  You must either run Windows Vista Setup, or enter 'n Windows Vista Business Product  Key.

    I have a new Laptop that I bought from Mecer, and used the CD they gave me to install Vista with they key on the bottom of the laptop.  How do I fix this problem??
    Thursday, September 11, 2008 7:58 PM

Answers

  • Hello Annajou,

    Thank you for visiting the WGA Vista Forum. Please contact the manufactur of your laptop. The version of Vista currently installed on your system is an OEM install. In turn the manufacturer is responsible for providiing end users with support. Thank you Annajou.



    Stephen Holm, MS
    WGA Forum Manager
    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, September 11, 2008 10:38 PM
    Thursday, September 11, 2008 10:30 PM