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Need help remove Mytob@DQ.mm RRS feed

  • Question

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    Is there anyone who got an answer from Microsoft Windws Live OneCare about how to remove this type of virus?

    I'm frustrated every day when I received this message: Worm:Win32/Mytob.DQ@mm - Quarantine Failed! I was just wondering why this Microsoft anti-virus tool leaves the flaw unsolved.

    Tuesday, December 4, 2007 2:05 AM

Answers

  • This kind of infection is propagated by e-mail primarily, I would advise you to open up the log report in Onecare apps to locate the specific file ( it should be one of you e-mail attachment pref. on spam/forwarded e-mail also you would have to delete it manually ) since there is a limitation on such scans specific to e-mails - if am not mistaken you are using outlook, also if you would like additional assistance proceed with this link to have someone from onecare assist you locating and removing it.

    For Onecare user:

    http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    If not

    call Microsoft Security 866 727 2338 ( US/CANADA ) - Toll Free and Free Support

    Tuesday, December 4, 2007 4:02 PM

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