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Unable outside access RRS feed

  • Question

  • I have no outside access.
    Attached are the Server Connectivity Details and the results of the MSFT test tool.
    This product is sold in BestBuy as a "Home" server to the consumer.
    I shouldn't need a degree in comp sci to make it work.
    Can someone help?

    Thanks in advance. 


    WHS "Server Connectivity Details"


    Checking if Remote Desktop Connection is enabled on your home server......
     PASS: Remote Desktop connection is enabled on your Home Server.
    ---------------------------------------------------------
    Checking if Remote Desktop Connection is allowed by Group Policy......
     PASS: Remote Desktop connection is allowed by Group Policy.
    ---------------------------------------------------------
    Checking Windows Firewall settings on your Home Server......
     PASS: Windows Firewall is enabled on your Home Server.
    ---------------------------------------------------------
    Checking if Exception is allowed by Windows Firewall......
     PASS: Exception is allowed by Windows Firewall.
    ---------------------------------------------------------
    Checking if Remote Desktop proxy port is allowed by Windows Firewall......
     PASS: Remote Desktop proxy port is allowed
    ---------------------------------------------------------
    Checking if Remote Desktop is allowed by Windows Firewall......
     PASS: Remote Desktop is allowed by Windows Firewall.
    ---------------------------------------------------------
    Checking Website: "RemoteAccess"
    Checking path: "c:\inetpub\remote"
     PASS: Website RemoteAccess files are ok.
    ---------------------------------------------------------
    Checking Website: "PublicLanding"
    Checking path: "c:\inetpub\home"
     PASS: Website PublicLanding files are ok.
    ---------------------------------------------------------
    Checking Website: "Welcome"
    Checking path: "c:\inetpub\upnp"
     PASS: Website Welcome files are ok.
    ---------------------------------------------------------
     PASS: End checking Windows Home Server website files......


    ---------------------------------------------------------
    Checking IIS service status...
     PASS: IIS service status: Running


    ---------------------------------------------------------
    Checking Windows Home Server App Pool Status......
     PASS: Windows Home Server AppPool is on.
    ---------------------------------------------------------
    Checking default IIS site on your Windows Home Server......
     FAIL: Default website is not Windows Home Server Site
    ---------------------------------------------------------


    Results of Microsoft "Internet Connectivity Evaluation Tool" Test

    Test Completed.
       
    Basic Internet Connectivity Test
    This test is intended to ensure that your computer has basic Internet connectivity, which is needed for the rest of the tests.
    A result of "Supported" indicates that your computer has basic Internet connectivity.
    Supported.
    Network Address Translator Type
    One primary function of most home Internet routers is Network Address Translation (NAT). Routers providing NAT support assign private IP addresses on the local network. NAT maps these private addresses on the inside network to a public IP address on the outside network so that computers behind the Internet router can communicate with the rest of the Internet. Since Network Address Translators can work in different ways, this test uses Microsoft servers to identify your router's NAT type. Some protocols work better through routers that act as cone-type NATs than routers that act as symmetric-type NATs.
    Success of this test means that your Internet router or firewall acts similar to a cone NAT. This means that it helps applications which use Internet Protocol version 6 (IPv6) to connect, regardless of your ISP's IPv6 support. For example, in Windows Vista you can collaborate with others across the Internet using Windows Meeting Space.
    Supported.
    Traffic Congestion Test
    Internet routers sometimes lose information that is being transferred across the Internet when they experience congestion (full router queues). This loss of information is known as packet loss. Internet protocols like the Transport Control Protocol (TCP) can use packet loss as a congestion indicator. Explicit Congestion Notification (ECN) is a mechanism that provides routers with an alternate method of communicating network congestion. This notification effectively reduces TCP retransmissions and increases throughput. This test attempts to download a short Web document, first with ECN enabled and then again with ECN disabled. If both downloads succeed, the test passes, which indicates that your Internet router successfully allows packets through with ECN options set.
    A result of "Supported" indicates that your router can work with this new Vista Feature to improve download speeds and increase endpoint connection reliability. Note You would need to explicitly enable ECN on Vista to take advantage of this feature.
    Supported.
    TCP High Performance Test
    Window scaling is a Transport Control Protocol (TCP) option introduced for addressing performance problems. Some Internet routers cause TCP data transfers that use window scaling to fail, particularly when there's a mismatch between the scales chosen by two computers transferring the data. This test downloads a series of Web documents of increasing length until either an incomplete download is encountered or all downloads succeed. Success indicates that your router allows Windows Vista to negotiate the best data transfer rate and help improve download speeds.
    A result of "Supported" means that Windows Vista automatically uses window scaling to negotiate the best/largest data transfer rate and help improve download speeds.
    Supported.
    UPnP Support Test
    Many applications need to open ports (allow incoming traffic) through an Internet router, particularly when both communicating endpoints are behind different NATs. Modern routers allow hosts to create such open ports using Universal Plug and Play (UPnP). This test ensures that the router has UPnP enabled, can support a reasonable number of open ports, and can maintain these settings.
    A result of "Supported" means that your Internet router supports UPnP. You may enjoy enhanced experiences with programs such as Windows Live Messenger or Windows Media Player. UPnP can also help facilitate certain online multi-player games.
    Supported.
    Multiple Simultaneous Connection States Test
    This test creates 80 concurrent TCP connections to external Web servers and keeps them alive over the period of two minutes by attempting continuous data download using HTTP. Passing this test indicates that your router robustly supports multiple computers or programs accessing the Internet simultaneously.
    A result of "Supported" means that your Internet router can handle a large number of simultaneous connections. This will enable you to connect to the Internet reliably using multiple applications or multiple computers. Also, your experience with applications that use multiple network streams (like some file download/sharing programs) will be enhanced.
    Supported.
    Sunday, December 6, 2009 6:06 PM

All replies

  • Hi,
    your question is not very clear.
    Do you mean access from outside to your home server? Often testing that kind of access is not possible from within the same network, if the router does not support loopback access from within your home via Internet to within your home - what many consumer routers not do. So you should test the access from a computer outside of your home. Also be aware, that companies may block necessary ports in the Windows Firewall for Windows Home Server or directly block access to the homeserver.com domain. So testing from another private network should give better results in these cases.

    Or do you mean, that the WHS has no Internet access?
    In this case log in to the server and open a cmd prompt. Issues the command ipconfig /all and post the output here, which would help to determine, if there is something wrong.

    System time, date and time zone of your home server are matching the reality?
    Best greetings from Germany
    Olaf

    Sunday, December 6, 2009 10:54 PM
    Moderator