I want to create Workflow for Un-Attended Lead more than 24 hours then Email will shoot Automatically to User as {BM(BranchManager)}
My Business Unit Hierarchy is :
Main Organisation >> RBH Trading(Head) >> BM Trading(Branch Manager) >> RM Trading(Relational Manager)
So, if any RM will not attend his Lead until 24 hours then 1 Auto Email should send to his BM.
Actually the Problem is how to set BM Email into Email Template's "To" Field and i cannot fix any 1 BM there.
PLEASE HELP!

