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Validation Problem RRS feed

  • Question

  • I have Windows xp sp2 installed, i am able to validatae my copy of windows online, but when i install IE 7or wm11 both failed to validate the copy of xp and installation stopped why is it so ? and how i can continue to instaal these products, i am downloading all updates from the web site from day one, 

     

     

    regards,

    shahzad

    Saturday, August 12, 2006 12:29 PM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Saturday, August 12, 2006 12:48 PM
    Moderator