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vista says its valid yet wont activate in control panel RRS feed

  • Question

  • Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QM6J4-B8DC3-QD8H6
    Windows Product Key Hash: 9L/XiuaXFoAchwNxFdycizJP9HU=
    Windows Product ID: 89578-OEM-7249742-25019
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {67CFFDC2-0769-4E6A-B945-2E827E1B72EF}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{67CFFDC2-0769-4E6A-B945-2E827E1B72EF}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QD8H6</PKey><PID>89578-OEM-7249742-25019</PID><PIDType>8</PIDType><SID>S-1-5-21-2756150835-524738717-1652856651</SID><SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 5520     </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="4"/><Date>20071029000000.000000+000</Date></BIOS><HWID>92333507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-497-425019-02-1033-6001.0000-0322009
    Installation ID: 000471298952432326135800190684163323739355150891283391
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: QD8H6
    License Status: Initial grace period
    Time remaining: 20040 minute(s) (13 day(s))

    HWID Data-->
    HWID Hash Current: PAAAAAEABwABAAEAAQABAAAAAwABAAEAnJ+MxawkdpnSpRQyPLKWWAaYmGC42qCu8vTkXLTpYPisVniq

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            NVIDIA        MCP67-M
      HPET            PTLTD         HPETTBL
      BOOT            PTLTD         $SBFTBL$
      MCFG            Nvidia        NVDAACPI
      SLIC            ACRSYS        ACRPRDCT
      SSDT            PTLTD         POWERNOW



    I just re installed do to a boatload of issues and now this.... any help would be appreciated
    Wednesday, February 18, 2009 3:44 AM

Answers

  • Hello T_D_H,

      Have you tried Activating by Phone?

    To Activate by Phone: 

    a) If you have access to the Start button: Click the Start button, and type slui.exe 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type c:\windows\system32\cmd.exe press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.

    Thank you,
    Darin MS


    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Proposed as answer by Darin Smith MS Wednesday, February 18, 2009 10:26 PM
    • Marked as answer by Darin Smith MS Tuesday, February 24, 2009 5:38 PM
    Wednesday, February 18, 2009 10:26 PM