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Invalid Vista License RRS feed

  • Question

  • I am not sure what to do next...please help.  Below is the diagnostic info

     

    All of a sudden an invalid Windows license.  What do I do? Very frustrating...

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {A698308F-E0FD-4809-87CD-CC704483D426}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_ldr.100218-0019
    TTS Error: M:20100730063028863-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A698308F-E0FD-4809-87CD-CC704483D426}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1548340211-691599310-2017764584</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GG045AA-ABA a6142n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.12 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070611000000.000000+000</Date></BIOS><HWID>CD323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>A5E023C5EC4F70E</Val><Hash>QMXP0lnIH7rOQPmVBplgsz7OgCg=</Hash><Pid>81610-903-3565081-62905</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>4F711838ABCA714</Val><Hash>L8sJDGr3R9+JhcV5Sp8j1Fvbvgk=</Hash><Pid>81602-906-5220336-68953</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAEAAgABAAAAAwABAAEAJJRoFbyghumSAPg8MmQ+HPL0DitAxKxWTAHI9A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SSDT   PTLTD   POWERNOW
      SLIC   HPQOEM  SLIC-CPC

    Saturday, July 31, 2010 1:14 AM

Answers

  • "gold family" wrote in message news:48b6cc44-e659-424a-8309-6b045d97d90d...

    I am not sure what to do next...please help.  Below is the diagnostic info

     

    All of a sudden an invalid Windows license.  What do I do? Very frustrating...

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {A698308F-E0FD-4809-87CD-CC704483D426}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_ldr.100218-0019
    TTS Error: M:20100730063028863-

    File Scan Data-->
    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740], Hr = 0x800b0100

     

    The above file mismatch is part of the cause of your problem.
    I suspect that it may be the result of a virus infection - so the first thing to do is to ensure that your machine is as clean as you can get it.
    First - update your anti-virus (what is it?) and run a Full System Scan.
    Then download and install Malwarebytes Anti-Malware (www.malwarebytes.org) then update it, and run a quick scan in every user profile on the machine.
    Once you've done that, try using the System File Checker to repair your 'broken' file.
     
    Click on Start
    in the Search box, type
    CMD.EXE
    wait for the system to find what should be the only file related, and right-click on it - select Run As Administrator.
    Accept the UAC prompt if you get one, and then in the window that comes up, type
     
    SFC   /SCANNOW
     
    and hit the Enter key
    wait for the scan to finish - it'll take a while - and then reboot, twice!
     
    run the MGADiag report again, and post back with the new report.
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, July 31, 2010 8:47 AM
    Moderator
  • Hello gold family,

    The core of your issue centers on the line in your Diagnostic Report that reads:

    File Scan Data-->
    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740], Hr = 0x800b0100

     

    This means the file has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.

    To resolve the issue, you need to either repair file .

    First try repairing Windows using System Restore:

    1)    Reboot Vista into Safe Mode

    2)    Click the ‘Start’ button

    3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key

    4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    5)    Click the "Next" button.

    6)    Reboot back into Normal mode

    7)    Vista should no longer be in Reduced Functionality mode

     

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

    1)    Login to Vista in Normal Mode (not safe mode)

    2)    Launch an Internet Browser

    3)    Type: %windir%\system32\ in the browser's address field

    4)    Scroll down till you find the file cmd.exe

    5)    Right-click the file and select 'Run as Administrator'

    6)    In the CMD window, type: sfc /scannow

    7)    Reboot twice and see if that resolves the issue.

    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com/gp/contactwga or reinstall Vista.

    Thank you,

    Darin MS
    Tuesday, August 3, 2010 7:27 PM

All replies

  • "gold family" wrote in message news:48b6cc44-e659-424a-8309-6b045d97d90d...

    I am not sure what to do next...please help.  Below is the diagnostic info

     

    All of a sudden an invalid Windows license.  What do I do? Very frustrating...

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {A698308F-E0FD-4809-87CD-CC704483D426}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_ldr.100218-0019
    TTS Error: M:20100730063028863-

    File Scan Data-->
    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740], Hr = 0x800b0100

     

    The above file mismatch is part of the cause of your problem.
    I suspect that it may be the result of a virus infection - so the first thing to do is to ensure that your machine is as clean as you can get it.
    First - update your anti-virus (what is it?) and run a Full System Scan.
    Then download and install Malwarebytes Anti-Malware (www.malwarebytes.org) then update it, and run a quick scan in every user profile on the machine.
    Once you've done that, try using the System File Checker to repair your 'broken' file.
     
    Click on Start
    in the Search box, type
    CMD.EXE
    wait for the system to find what should be the only file related, and right-click on it - select Run As Administrator.
    Accept the UAC prompt if you get one, and then in the window that comes up, type
     
    SFC   /SCANNOW
     
    and hit the Enter key
    wait for the scan to finish - it'll take a while - and then reboot, twice!
     
    run the MGADiag report again, and post back with the new report.
     

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, July 31, 2010 8:47 AM
    Moderator
  • Hello gold family,

    The core of your issue centers on the line in your Diagnostic Report that reads:

    File Scan Data-->
    File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740], Hr = 0x800b0100

     

    This means the file has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.

    To resolve the issue, you need to either repair file .

    First try repairing Windows using System Restore:

    1)    Reboot Vista into Safe Mode

    2)    Click the ‘Start’ button

    3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key

    4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    5)    Click the "Next" button.

    6)    Reboot back into Normal mode

    7)    Vista should no longer be in Reduced Functionality mode

     

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

    1)    Login to Vista in Normal Mode (not safe mode)

    2)    Launch an Internet Browser

    3)    Type: %windir%\system32\ in the browser's address field

    4)    Scroll down till you find the file cmd.exe

    5)    Right-click the file and select 'Run as Administrator'

    6)    In the CMD window, type: sfc /scannow

    7)    Reboot twice and see if that resolves the issue.

    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com/gp/contactwga or reinstall Vista.

    Thank you,

    Darin MS
    Tuesday, August 3, 2010 7:27 PM