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Invalid Vista License

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I am not sure what to do next...please help. Below is the diagnostic info

All of a sudden an invalid Windows license. What do I do? Very frustrating...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {A698308F-E0FD-4809-87CD-CC704483D426}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_ldr.100218-0019
TTS Error: M:20100730063028863-
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Outlook 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A698308F-E0FD-4809-87CD-CC704483D426}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1548340211-691599310-2017764584</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GG045AA-ABA a6142n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.12 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070611000000.000000+000</Date></BIOS><HWID>CD323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>A5E023C5EC4F70E</Val><Hash>QMXP0lnIH7rOQPmVBplgsz7OgCg=</Hash><Pid>81610-903-3565081-62905</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>4F711838ABCA714</Val><Hash>L8sJDGr3R9+JhcV5Sp8j1Fvbvgk=</Hash><Pid>81602-906-5220336-68953</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 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

Licensing Data-->
Software Licensing service is not running.

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAEAAgABAAAAAwABAAEAJJRoFbyghumSAPg8MmQ+HPL0DitAxKxWTAHI9A==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   HPQOEM  SLIC-CPC
FACP   HPQOEM  SLIC-CPC
HPET   HPQOEM  SLIC-CPC
MCFG   HPQOEM  SLIC-CPC
SSDT   PTLTD   POWERNOW
SLIC   HPQOEM  SLIC-CPC

Saturday, July 31, 2010 1:14 AM

Answers

0

Sign in to vote
"gold family" wrote in message news:48b6cc44-e659-424a-8309-6b045d97d90d...

I am not sure what to do next...please help. Below is the diagnostic info

All of a sudden an invalid Windows license. What do I do? Very frustrating...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {A698308F-E0FD-4809-87CD-CC704483D426}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_ldr.100218-0019
TTS Error: M:20100730063028863-

File Scan Data-->
File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740], Hr = 0x800b0100

The above file mismatch is part of the cause of your problem.

I suspect that it may be the result of a virus infection - so the first thing to do is to ensure that your machine is as clean as you can get it.

First - update your anti-virus (what is it?) and run a Full System Scan.

Then download and install Malwarebytes Anti-Malware (www.malwarebytes.org) then update it, and run a quick scan in every user profile on the machine.

Once you've done that, try using the System File Checker to repair your 'broken' file.

Click on Start

in the Search box, type

CMD.EXE

wait for the system to find what should be the only file related, and right-click on it - select Run As Administrator.

Accept the UAC prompt if you get one, and then in the window that comes up, type

SFC /SCANNOW

and hit the Enter key

wait for the scan to finish - it'll take a while - and then reboot, twice!

run the MGADiag report again, and post back with the new report.

--

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Darin Smith MS Tuesday, August 3, 2010 7:27 PM
- Marked as answer by Darin Smith MS Tuesday, August 3, 2010 7:27 PM
Saturday, July 31, 2010 8:47 AM

Moderator
0

Sign in to vote
Hello gold family,

The core of your issue centers on the line in your Diagnostic Report that reads:

File Scan Data-->
File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740], Hr = 0x800b0100

This means the file has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.

To resolve the issue, you need to either repair file .

First try repairing Windows using System Restore:

1)    Reboot Vista into Safe Mode

2)    Click the ‘Start’ button

3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key

4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

5)    Click the "Next" button.

6)    Reboot back into Normal mode

7)    Vista should no longer be in Reduced Functionality mode

If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

1)    Login to Vista in Normal Mode (not safe mode)

2)    Launch an Internet Browser

3)    Type: %windir%\system32\ in the browser's address field

4)    Scroll down till you find the file cmd.exe

5)    Right-click the file and select 'Run as Administrator'

6)    In the CMD window, type: sfc /scannow

7)    Reboot twice and see if that resolves the issue.

If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com/gp/contactwga or reinstall Vista.

Thank you,
Darin MS
- Proposed as answer by Darin Smith MS Tuesday, August 3, 2010 7:27 PM
- Marked as answer by Darin Smith MS Tuesday, August 3, 2010 7:27 PM
Tuesday, August 3, 2010 7:27 PM

All replies

0

Sign in to vote
"gold family" wrote in message news:48b6cc44-e659-424a-8309-6b045d97d90d...

I am not sure what to do next...please help. Below is the diagnostic info

All of a sudden an invalid Windows license. What do I do? Very frustrating...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {A698308F-E0FD-4809-87CD-CC704483D426}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_ldr.100218-0019
TTS Error: M:20100730063028863-

File Scan Data-->
File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740], Hr = 0x800b0100

The above file mismatch is part of the cause of your problem.

I suspect that it may be the result of a virus infection - so the first thing to do is to ensure that your machine is as clean as you can get it.

First - update your anti-virus (what is it?) and run a Full System Scan.

Then download and install Malwarebytes Anti-Malware (www.malwarebytes.org) then update it, and run a quick scan in every user profile on the machine.

Once you've done that, try using the System File Checker to repair your 'broken' file.

Click on Start

in the Search box, type

CMD.EXE

wait for the system to find what should be the only file related, and right-click on it - select Run As Administrator.

Accept the UAC prompt if you get one, and then in the window that comes up, type

SFC /SCANNOW

and hit the Enter key

wait for the scan to finish - it'll take a while - and then reboot, twice!

run the MGADiag report again, and post back with the new report.

--

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Darin Smith MS Tuesday, August 3, 2010 7:27 PM
- Marked as answer by Darin Smith MS Tuesday, August 3, 2010 7:27 PM
Saturday, July 31, 2010 8:47 AM

Moderator
0

Sign in to vote
Hello gold family,

The core of your issue centers on the line in your Diagnostic Report that reads:

File Scan Data-->
File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.20740], Hr = 0x800b0100

This means the file has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.

To resolve the issue, you need to either repair file .

First try repairing Windows using System Restore:

1)    Reboot Vista into Safe Mode

2)    Click the ‘Start’ button

3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key

4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

5)    Click the "Next" button.

6)    Reboot back into Normal mode

7)    Vista should no longer be in Reduced Functionality mode

If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

1)    Login to Vista in Normal Mode (not safe mode)

2)    Launch an Internet Browser

3)    Type: %windir%\system32\ in the browser's address field

4)    Scroll down till you find the file cmd.exe

5)    Right-click the file and select 'Run as Administrator'

6)    In the CMD window, type: sfc /scannow

7)    Reboot twice and see if that resolves the issue.

If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com/gp/contactwga or reinstall Vista.

Thank you,
Darin MS
- Proposed as answer by Darin Smith MS Tuesday, August 3, 2010 7:27 PM
- Marked as answer by Darin Smith MS Tuesday, August 3, 2010 7:27 PM
Tuesday, August 3, 2010 7:27 PM

Answered by:

Invalid Vista License

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