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Error 0xC004d401 RRS feed

  • Question

  • I recently updated my anti-virus definitions (avast) and I was told I needed to restart computer for updates to take effect. I did and now every time I get to user log-in I type my pw but cannot get into windows. I keep getting this error message : Error 0xC004d401 The security processor reported a file mismatch error.

    Also I have tried the link http://go.microsoft.com/fwlink/?linkid=52012 I've seen in a lot of the other posts. However when I try and run this program I egt an error message saying "not enough quota is available to prcess this command"

     

    Please how can I fix this?


    I tried a restart on my computer and somehow can get on windows no problem now. I'm assuming I have some type of malware or spyware that was causing the problems. Going to do a full system scan now, hopefully won't run into this problem again.
    Wednesday, April 27, 2011 2:11 PM

Answers

  • "Glaws27" wrote in message news:28e507bb-ad96-411c-962b-d990bfd97cb9...

    Ok I got around the problem I was having uninstalled avast here is the current report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {9BD973CF-7A39-4A6D-A902-EFDAA3039477}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: K:20110428152153726-M:20110427194446292-
    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.35</Version><SMBIOSVersion major="2" minor="4"/><Date>20090304000000.000000+000</Date></BIOS

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: WQD8Q
    License Status: Licensed

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INSYDE     
      FACP   HPQOEM  SLIC-MPC
      HPET   INSYDE  SLIC-MPC

     


    Hmmm - interesting.
    One part of the BIOS claims to be an HP part, while at the same time it claims to be an Insyde BIOS - Whether this is a realistic scenario, I have no idea, but it does raise questions.
    The two Tampers are still showing in the report - are you still seeing the non-genuine notification?
     
    Please try running an SFC.....
    System File Checker - Instructions
    Click on the Start button
    type in the Search  box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
     - the Elevated Command Prompt window should pop up
    At the Command prompt, type
     
    SFC   /SCANNOW
     
    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.
     
    Then run MGADiag again, and post the results in your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, April 28, 2011 9:19 PM
    Moderator
  • "Glaws27" wrote in message news:34b60471-7ee1-4036-99c6-4a7332f13eda...

    I clicked the link and it says validation required, but as you stated i'm getting that bug, where a split second later it passes me out to bing. I'll try it again in a day or so and see if it works and post a MGADiag as soon as i can get through.

    And No I have not had another non-genuine notification all day. Also I reinstalled avast and still have not seen it.

    Thanks for help as soon as I can get the manual validation link to work I'll post results.



    So far, so good, then :)
    Good Luck!

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 29, 2011 8:34 AM
    Moderator
  • "Glaws27" wrote in message news:833ae48b-1d09-4734-a872-f220328c6a2d...
    Ok thanks, I have not a clue where to start in getting rid of those tampers, at the moment I'm satisified with the way my comp is running, however, I don't know if these tampers may cause problems in the future. I would love to erradicate them completely if anyone knows how.

    I *think* that the only problem is cosmetic - so long as the tamper doesn't return, the datestamps shouldn't change. Obviously, if you get more non-genuine notifications, post back (to a new thread please) with a new report, and we'll take it from there.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Glaws27 Tuesday, May 10, 2011 8:10 PM
    Wednesday, May 4, 2011 7:38 AM
    Moderator

All replies

  • "Glaws27" wrote in message news:48bfea05-2b26-4f07-9c08-a62e7f3cddcb...

    I recently updated my anti-virus definitions (avast) and I was told I needed to restart computer for updates to take effect. I did and now every time I get to user log-in I type my pw but cannot get into windows. I keep getting this error message : Error 0xC004d401 The security processor reported a file mismatch error.

    Also I have tried the link http://go.microsoft.com/fwlink/?linkid=52012 I've seen in a lot of the other posts. However when I try and run this program I egt an error message saying "not enough quota is available to prcess this command"

     

    Please how can I fix this?


    I tried a restart on my computer and somehow can get on windows no problem now. I'm assuming I have some type of malware or spyware that was causing the problems. Going to do a full system scan now, hopefully won't run into this problem again.

    The 'Not enough quota' message is rare, and usually cured (as you've found) by a reboot.
    It would probably be a good idea to post an MGADiag report anyhow, just in case.
    There have been a few cases where Avast! appears to have caused problems with the licensing service - so anything you can duplicate would be of use.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, April 27, 2011 4:00 PM
    Moderator
  • Sorry for late reply I took your advice and went to the site and followed the instructions. Once I hit continue after i ran the program and out popped that same message from this morning. I didn't get shut down or anything but was pretty weird to get that "unexpectated change was made" message again. I copied this is what i got :

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {9BD973CF-7A39-4A6D-A902-EFDAA3039477}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: M:20110427095437340-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9BD973CF-7A39-4A6D-A902-EFDAA3039477}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-436924540-3593889744-1859118988</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.35</Version><SMBIOSVersion major="2" minor="4"/><Date>20090304000000.000000+000</Date></BIOS><HWID>DB323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9D297060434EAC2</Val><Hash>NdUmZkJqUdjXUhCFvr+TpjgguUc=</Hash><Pid>81602-353-6413725-68538</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: U1BMRwEAAAAAAQAABAAAAAkJAAAAAAAAYWECAARgTYmorIul4gTMARhy9171jCizkdIEkQaJZ64PFwZSraxQuvIHH3D8anc9OVwagr7pp2DFPesgk+Cyl1F0H9Oh+hJEw7XKSAShRbc4nIiwqdnrcwQ/Tbk8yYlv1mjkjzXhcq94m48ceJqGOPu1UvB7bxiIfUEtgIRGphkOSa+EGUYcOX5/UvkAHnVxypUpTYFJ/5Q9EhdGhJKYTJsbJiscvAYWgzyFZ0z79y0OKm53Bw867hHNE43WvZqUI0Rf1MqA3D5sWfEw7WeNfzOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(857, 9) (null): 0xC004D401

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAeqhwolaKQq16fyrJgvTGBvL0BHZoclLTrFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INSYDE     
      FACP   HPQOEM  SLIC-MPC
      HPET   INSYDE  SLIC-MPC
      BOOT   INSYDE  INSYDE 
      MCFG   INSYDE     
      ASF!   INTEL    HCG
      SLIC   HPQOEM  SLIC-MPC
      SSDT   INTEL   SataAhci
      SSDT   INTEL   SataAhci

     

    Wednesday, April 27, 2011 11:47 PM
  • I also 5 mins after making this post left the computer,  came back and there that message (unexpected change) is sitting on my screen waiting for me again.
    I'm afraid to restart or shut down my computer now that the message is back. After I ran my intial scan I had 2 infected files and dealt with them, restarted my comp and haven't seen that message again until I d/led that MGADiag. Thanks for help.

    Wednesday, April 27, 2011 11:58 PM
  • "Glaws27" wrote in message news:83c97146-616d-4fef-94ed-a6d912dc22e9...
    I also 5 mins after making this post left the computer,  came back and there that message (unexpected change) is sitting on my screen waiting for me again.
    I'm afraid to restart or shut down my computer now that the message is back. After I ran my intial scan I had 2 infected files and dealt with them, restarted my comp and haven't seen that message again until I d/led that MGADiag. Thanks for help.


    The problem with your machine is a mod-auth tamper....
    (Since we know both that you updated Avast at around the time it happened, and that Avast has been implicated in the past, you could skip what's below, and simply uninstall Avast, and then reboot, and run MGADiag again - post the result and we'll take a look)
     
     
    Vista is in, what we call a 'Mod-Auth' Tamper state.  There are 2 types of Mod-Auth tampers.
     
    1)    A critical system file was modified On Disk - What this means is that the file, located on the hard drive, was modified in some way. This can be caused by a malicious program (spyware, malware, virus) or by manual file modification (by a user of the system). There is also a very small chance that an Update may fail in mid-update and cause this type of issue. As a safety mechanism, Updates are made so that if they fail, they roll back any updating that was done before the failure, but there is an off-chance that the roll back did not occur.
     
     
     
    2)    A critical system file was modified In Memory - What this means is the file itself (on the hard drive) is un-modified, but the code, from that file, running in the system, was modified in some way and is caused by a running program that is incompatible with Vista.
     
     
     
      Because there is No Mismatched files listed under the "File Scan Data-->" line of your Diagnostic Report, we know that your issue is an In Memory Mod-Auth and therefore caused by an incompatible program. This means there is a program install and Running that is trying to access parts of the OS that Vista does not allow, which by definition, means it is incompatible with Vista.
     
    NOTE: We have seen an increase in this type of issue and we believe it is unlikely that software writers are still making programs that are incompatible with Vista. Instead, we believe that a majority of the issues are being caused by Malware that are doing the same things (on purpose) as incompatible programs do (by accident).
     
     
     
      In addition to why a Mod-Auth occurs, it's also important to understand how Vista detects a Mod-Auth event. There is a Service that runs in Vista that detects a Tamper to a Critical System file. But this Service runs randomly, so if you were to install an incompatible program and run it, Vista (most likely) would not immediately enter a Mod-Auth  State and it could take some time for the Mod-Auth to be detected. The important point to note is that the moment Vista detects the Mod-Auth, you know that the program that is causing the Mod-Auth, is currently running.
     
     
     
       Below I have provided a number of steps to help you identify the program that is causing the tamper:
     
      First, go to http://support.microsoft..com/kb/931699/ and confirm that you do not have any of the programs known to cause this type of issue.
     
      Second, in your Diagnostic report above, you can see the line that starts with 'TTS Error:' followed by a bunch numbers: M:20110427095437340- This is the Tamper Time Stamp and it breaks down like this:
     
        (year)  (month) (day) (time in 24format) (millisecond)
    M:2011      04       27           0954                 37340-
     
     

    Now that you know the time of the tamper, you can now try to connect that time with a program.
     
    1)    Login to Vista and select the option that launches an Internet Browser
     
    2)    Type into the browser address bar: %windir%\system32\perfmon.msc and hit Enter
     
    3)    When asked if you want to Open or Save this file, select Open
     
    4)     In the left hand panel, click Reliability Monitor
     
    5)    Click on the “System Stability Chart” above the 27th April 
     
    6)    Below the chart, in the “System Stability Report” section look at the report titled "Software (Un)Installs for 27th April "
     
    7)    Look for any program that shows "Application Install" in the 'Activity' column.
     
    8)    Since the process that detects Tampers runs randomly, it can take up to 3 days for the process to detect the tamper and set Vista to a Tamper State. Because of this, please repeat steps 5) thru 7) for the dates 21-23 April  (or around the date the issue first occurred)
     
      This could tell you what programs were installed on or around the Tamper date and should help you narrow down the possible programs that could be causing the issue. Unfortunately, if you installed the program at some time in the past, but didn’t run it till now, this process may not be helpful.  The removal of any application you may have installed recently could go a long way to troubleshooting this issues.
     
     
     
    Note: Since everyone has different programs installed on their computer, it is extremely hard for support to figure out what program is causing the problem, but if you still need assistance in identifying the Incompatible Program, please create a no cost support request at http://go.microsoft.com/fwlink/?linkid=52029
     
    Also Note: it has been found that Malware, such as Viruses and Trojans, can also be incompatible with Vista and can cause an In Memory Mod-Auth. A number of users (that were experiencing your same issue) have confirmed that a Malware infection was the cause. If you follow the above steps and cannot find a program that is causing the Mod-Auth, you may want to investigate if a Virus, Worm or Trojan may be to blame. You can contact PC Safety, which is a Microsoft group, which provides free assistance with Malware infections. I encourage you to use the ‘Windows Live Safety Scan for Windows Vista’ (http://onecare.live.com/site/en-us/center/whatsnew.htm) before contacting PC Safety.
     
    PC Safety:
     
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, April 28, 2011 12:14 AM
    Moderator
  • I didn't want to completely uninstall avast, because I've never had problems with it before, also It is my only anti virus program I have up to date.

    I did however go to the link : %windir%\system32\perfmon.msc, click on reliability monitor, but when the system stability chart came up the most current date I could get was April 26th. Is it possible I may have to wait a day or so for the 27th to be shown on the chart as well? Or is there some other action I should take?

    Thank you

    Thursday, April 28, 2011 1:05 AM
  • "Glaws27" wrote in message news:d059c0e9-754c-4cb1-9ea8-6f6ef8fa20b3...

    I didn't want to completely uninstall avast, because I've never had problems with it before, also It is my only anti virus program I have up to date.

    I did however go to the link : %windir%\system32\perfmon.msc, click on reliability monitor, but when the system stability chart came up the most current date I could get was April 26th. Is it possible I may have to wait a day or so for the 27th to be shown on the chart as well? Or is there some other action I should take?

    Thank you


    So long as you limit what you do on the net, running without an AV for a short while won't hurt. You can always reinstall Avast immediately after running the MGADiag.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, April 28, 2011 6:48 AM
    Moderator
  • It now shows april 27th the only software (un)install I have is Windows Malicious Software Removal Tool. (doesn't say application install in activity column says : system update install) Also there are 2 on the 26th Google update helper (application config. change, 1 was failure 1 was success )

    The only other software (un)install I have for the past 2 weeks that is an application install: microsoft silver light application install on the 22nd.

    I will try and  uninstall and run another  MGAdiag first thing in morning and post the results.

    Thanks again for help.





    Thursday, April 28, 2011 7:37 AM
  • I've been trying for an hour to get in my control panel everytime I tried to open it, it was blank. Now everytime I try and open control panel it opens for a split sec and closes. I can't figure out what's going on. I wanted to uninstall avast and run MgaDiag, but I can't get into control panel to get to uninstall it. This must have something to do with my issues. Should I try a restart and see if control panel will work? or is there another way I should go about it.

     



    Thursday, April 28, 2011 7:03 PM
  • Ok I got around the problem I was having uninstalled avast here is the current report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {9BD973CF-7A39-4A6D-A902-EFDAA3039477}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: K:20110428152153726-M:20110427194446292-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9BD973CF-7A39-4A6D-A902-EFDAA3039477}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-436924540-3593889744-1859118988</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.35</Version><SMBIOSVersion major="2" minor="4"/><Date>20090304000000.000000+000</Date></BIOS><HWID>DB323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9D297060434EAC2</Val><Hash>NdUmZkJqUdjXUhCFvr+TpjgguUc=</Hash><Pid>81602-353-6413725-68538</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: U1BMRwEAAAAAAQAABAAAAAkJAAAAAAAAYWECAARgTYmorIul4gTMARhy9171jCizkdIEkQaJZ64PFwZSraxQuvIHH3D8anc9OVwagr7pp2DFPesgk+Cyl1F0H9Oh+hJEw7XKSAShRbc4nIiwqdnrcwQ/Tbk8yYlv1mjkjzXhcq94m48ceJqGOPu1UvB7bxiIfUEtgIRGphkOSa+EGUYcOX5/UvkAHnVxypUpTYFJ/5Q9EhdGhJKYTJsbJiscvAYWgzyFZ0z79y0OKm53Bw867hHNE43WvZqUI0Rf1MqA3D5sWfEw7WeNfzOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwYcvde9Ywos5HSBJEGiWeuocz/rf+DzAMeJQi9cOycBiT4zRwR65jgm3ItA0fiYTpRdB/TofoSRMO1ykgEoUW3xsLKxCnhW1/EgT6hWrHLKNZo5I814XKveJuPHHiahjj7tVLwe28YiH1BLYCERqYZDkmvhBlGHDl+f1L5AB51ccqVKU2BSf+UPRIXRoSSmEybGyYrHLwGFoM8hWdM+/ctDipudwcPOu4RzRON1r2alCNEX9TKgNw+bFnxMO1njX8zkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6001.0000-1242009
    Installation ID: 012373478454401534450460032060951561565621866625128765
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAeqhwolaKQq16fyrJgvTGBvL0BHZoclLTrFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INSYDE     
      FACP   HPQOEM  SLIC-MPC
      HPET   INSYDE  SLIC-MPC
      BOOT   INSYDE  INSYDE 
      MCFG   INSYDE     
      ASF!   INTEL    HCG
      SLIC   HPQOEM  SLIC-MPC
      SSDT   INTEL   SataAhci
      SSDT   INTEL   SataAhci

    Thanks again

    I haven't seen the error message I was recieving for awhile now. I would just like to know if it's safe to reinstall avast.

     


    Thursday, April 28, 2011 8:13 PM
  • "Glaws27" wrote in message news:28e507bb-ad96-411c-962b-d990bfd97cb9...

    Ok I got around the problem I was having uninstalled avast here is the current report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {9BD973CF-7A39-4A6D-A902-EFDAA3039477}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: K:20110428152153726-M:20110427194446292-
    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.35</Version><SMBIOSVersion major="2" minor="4"/><Date>20090304000000.000000+000</Date></BIOS

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: WQD8Q
    License Status: Licensed

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INSYDE     
      FACP   HPQOEM  SLIC-MPC
      HPET   INSYDE  SLIC-MPC

     


    Hmmm - interesting.
    One part of the BIOS claims to be an HP part, while at the same time it claims to be an Insyde BIOS - Whether this is a realistic scenario, I have no idea, but it does raise questions.
    The two Tampers are still showing in the report - are you still seeing the non-genuine notification?
     
    Please try running an SFC.....
    System File Checker - Instructions
    Click on the Start button
    type in the Search  box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
     - the Elevated Command Prompt window should pop up
    At the Command prompt, type
     
    SFC   /SCANNOW
     
    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.
     
    Then run MGADiag again, and post the results in your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, April 28, 2011 9:19 PM
    Moderator
  • No I have not been getting the non-genuine notification anymore since last night.

    Ok I ran the SFC when it finished all it said was :

    Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log windir\logs\CBS\CBS.log For example C:\Windows\logs\CBS\CBS.log

    Rebooted ran MGADiag :

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {9BD973CF-7A39-4A6D-A902-EFDAA3039477}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014-0432
    TTS Error: K:20110428152153726-M:20110427194446292-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9BD973CF-7A39-4A6D-A902-EFDAA3039477}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-436924540-3593889744-1859118988</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.35</Version><SMBIOSVersion major="2" minor="4"/><Date>20090304000000.000000+000</Date></BIOS><HWID>DB323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9D297060434EAC2</Val><Hash>NdUmZkJqUdjXUhCFvr+TpjgguUc=</Hash><Pid>81602-353-6413725-68538</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6001.0000-1242009
    Installation ID: 012373478454401534450460032060951561565621866625128765
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAeqhwolaKQq16fyrJgvTGBvL0BHZoclLTrFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INSYDE     
      FACP   HPQOEM  SLIC-MPC
      HPET   INSYDE  SLIC-MPC
      BOOT   INSYDE  INSYDE 
      MCFG   INSYDE     
      ASF!   INTEL    HCG
      SLIC   HPQOEM  SLIC-MPC
      SSDT   INTEL   SataAhci
      SSDT   INTEL   SataAhci

     

    Thursday, April 28, 2011 9:42 PM
  • "Glaws27" wrote in message news:5d8e0663-ddcc-4ace-9584-86090334c1ec...

    No I have not been getting the non-genuine notification anymore since last night.

    Ok I ran the SFC when it finished all it said was :

    Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log windir\logs\CBS\CBS.log For example C:\Windows\logs\CBS\CBS.log

    Rebooted ran MGADiag :

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003

     

    That's a great improvement over earlier reports!
    OK - the only error still remaining is the one highlighted.
    I suggest that you attempt manual validation at www.microsoft.com/genuine/validate  and see if it passes. If so, great - if not you should be offered a reason, and a link to the Diagnostics. Take that, and follow the advice there. When you get 'all green' try validation again.
    Post back with your results, and a new MGADiag report.

    (Note that there is a bug in the site for some users - MS is working on a fix for it - which passes people onto the Bing search engine, rather than doing the validation, so if that happens just post back and wait a couple of days to try again)
     
    Are you still seeing the non-genuine notifications?
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 29, 2011 7:27 AM
    Moderator
  • I clicked the link and it says validation required, but as you stated i'm getting that bug, where a split second later it passes me out to bing. I'll try it again in a day or so and see if it works and post a MGADiag as soon as i can get through.

    And No I have not had another non-genuine notification all day. Also I reinstalled avast and still have not seen it.

    Thanks for help as soon as I can get the manual validation link to work I'll post results.


    Friday, April 29, 2011 8:31 AM
  • "Glaws27" wrote in message news:34b60471-7ee1-4036-99c6-4a7332f13eda...

    I clicked the link and it says validation required, but as you stated i'm getting that bug, where a split second later it passes me out to bing. I'll try it again in a day or so and see if it works and post a MGADiag as soon as i can get through.

    And No I have not had another non-genuine notification all day. Also I reinstalled avast and still have not seen it.

    Thanks for help as soon as I can get the manual validation link to work I'll post results.



    So far, so good, then :)
    Good Luck!

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 29, 2011 8:34 AM
    Moderator
  • I recently updated my anti-virus definitions (avast) and I was told I needed to restart computer for updates to take effect. I did and now every time I get to user log-in I type my pw but cannot get into windows. I keep getting this error message : Error 0xC004d401 The security processor reported a file mismatch error.

    Also I have tried the link http://go.microsoft.com/fwlink/?linkid=52012 I've seen in a lot of the other posts. However when I try and run this program I egt an error message saying "not enough quota is available to prcess this command"

     

    Please how can I fix this?


    I tried a restart on my computer and somehow can get on windows no problem now. I'm assuming I have some type of malware or spyware that was causing the problems. Going to do a full system scan now, hopefully won't run into this problem again.


    A very similar problem (same code) surfaced in my computer today (so, like two days after your problem).

    Can't get into my control panel to examine the states of different programs, by clicking the "learn more" or whatever prompt in the error message box, all I get is a Windows "Genuine" web page which clarifies the problem in no way at all (it looks like an ad, or a vendor site). I've got MS Vista, dutifully updated and service packed, very few programs installed, rarely (if ever) use anything beyond a web browser and word processing. Avast antivirus (free home edition).

    It's pretty retarded that such a problem can even arise, like, if I've previously had a properly purchased version of my OS, now I suddenly have decided to ditch that for no good reason and install the exact same version but a pirated one? Just b'cause? C'Mon! Calling Microsoft's tech support - yeah - they don't "do" factory installed OS troubleshooting, "contact OEM". Calling Fujitsu Siemens tech support - yeah - Microsoft doesn't give us info regarding such error codes, "perhaps you need to reinstall your OS". Around this time I'm beginning to feel a little hot under the collar ... fortunately my laptop worked enough for me to Google "0xC004d401".

    So, given my nerves, general cognitive challenges and n00bish status can you break all of this down for me s-i-m-p-l-y and s-l-o-w-ly. All of the above seems ... pretty complicated. I'm not one to go messing about OS settings just for fun, so it's all pretty unfamiliar stuff. Presently I'm afraid to even reboot or shut down my laptop, figuring it could make things worse.

    Friday, April 29, 2011 6:58 PM
  • A very similar problem (same code) surfaced in my computer today (so, like two days after your problem).

    Can't get into my control panel to examine the states of different programs, by clicking the "learn more" or whatever prompt in the error message box, all I get is a Windows "Genuine" web page which clarifies the problem in no way at all (it looks like an ad, or a vendor site). I've got MS Vista, dutifully updated and service packed, very few programs installed, rarely (if ever) use anything beyond a web browser and word processing. Avast antivirus (free home edition).

    It's pretty retarded that such a problem can even arise, like, if I've previously had a properly purchased version of my OS, now I suddenly have decided to ditch that for no good reason and install the exact same version but a pirated one? Just b'cause? C'Mon! Calling Microsoft's tech support - yeah - they don't "do" factory installed OS troubleshooting, "contact OEM". Calling Fujitsu Siemens tech support - yeah - Microsoft doesn't give us info regarding such error codes, "perhaps you need to reinstall your OS". Around this time I'm beginning to feel a little hot under the collar ... fortunately my laptop worked enough for me to Google "0xC004d401".

    So, given my nerves, general cognitive challenges and n00bish status can you break all of this down for me s-i-m-p-l-y and s-l-o-w-ly. All of the above seems ... pretty complicated. I'm not one to go messing about OS settings just for fun, so it's all pretty unfamiliar stuff. Presently I'm afraid to even reboot or shut down my laptop, figuring it could make things worse.

    Friday, April 29, 2011 6:59 PM
  • A very similar problem (same code) surfaced in my computer today (so, like two days after your problem).

    Can't get into my control panel to examine the states of different programs, by clicking the "learn more" or whatever prompt in the error message box, all I get is a Windows "Genuine" web page which clarifies the problem in no way at all (it looks like an ad, or a vendor site). I've got MS Vista, dutifully updated and service packed, very few programs installed, rarely (if ever) use anything beyond a web browser and word processing. Avast antivirus (free home edition).

    It's pretty retarded that such a problem can even arise, like, if I've previously had a properly purchased version of my OS, now I suddenly have decided to ditch that for no good reason and install the exact same version but a pirated one? Just b'cause? C'Mon! Calling Microsoft's tech support - yeah - they don't "do" factory installed OS troubleshooting, "contact OEM". Calling Fujitsu Siemens tech support - yeah - Microsoft doesn't give us info regarding such error codes, "perhaps you need to reinstall your OS". Around this time I'm beginning to feel a little hot under the collar ... fortunately my laptop worked enough for me to Google "0xC004d401".

    So, given my nerves, general cognitive challenges and n00bish status can you break all of this down for me s-i-m-p-l-y and s-l-o-w-ly. All of the above seems ... pretty complicated. I'm not one to go messing about OS settings just for fun, so it's all pretty unfamiliar stuff. Presently I'm afraid to even reboot or shut down my laptop, figuring it could make things worse.


    Please start your own NEW thread, and supply an MGADiag report.
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 29, 2011 8:06 PM
    Moderator
  • Hey, just wanted to say I tried the link again, it is still doing the same thing and redirecting me out immediately. My computer seems to be running fine right now though. I'll try back again in a day or so, and I'll post those results for you as soon as I can get that link to work.

    Thanks again for your time and help.

    Saturday, April 30, 2011 7:53 PM
  • "Glaws27" wrote in message news:825b77e7-2d64-436c-a30c-3cf415f6418b...

    Hey, just wanted to say I tried the link again, it is still doing the same thing and redirecting me out immediately. My computer seems to be running fine right now though. I'll try back again in a day or so, and I'll post those results for you as soon as I can get that link to work.

    Thanks again for your time and help.


    You're welcome - good luck.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, May 1, 2011 8:08 AM
    Moderator
  • Ok, The link worked for me, it seemed to validate with no problem.

    Here is the current MGADiag :

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {9BD973CF-7A39-4A6D-A902-EFDAA3039477}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error: K:20110428152153726-M:20110427194446292-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9BD973CF-7A39-4A6D-A902-EFDAA3039477}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-436924540-3593889744-1859118988</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.35</Version><SMBIOSVersion major="2" minor="4"/><Date>20090304000000.000000+000</Date></BIOS><HWID>DB323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9D297060434EAC2</Val><Hash>NdUmZkJqUdjXUhCFvr+TpjgguUc=</Hash><Pid>81602-353-6413725-68538</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6001.0000-1242009
    Installation ID: 012373478454401534450460032060951561565621866625128765
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAeqhwolaKQq16fyrJgvTGBvL0BHZoclLTrFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INSYDE     
      FACP   HPQOEM  SLIC-MPC
      HPET   INSYDE  SLIC-MPC
      BOOT   INSYDE  INSYDE 
      MCFG   INSYDE     
      ASF!   INTEL    HCG
      SLIC   HPQOEM  SLIC-MPC
      SSDT   INTEL   SataAhci
      SSDT   INTEL   SataAhci

     

    Tuesday, May 3, 2011 8:15 PM
  • "Glaws27" wrote in message news:734fcbee-bffd-44e2-a170-341366881290...

    Ok, The link worked for me, it seemed to validate with no problem.

    Here is the current MGADiag :

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {9BD973CF-7A39-4A6D-A902-EFDAA3039477}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error: K:20110428152153726-M:20110427194446292-

     


    Well, it all seems OK - although I'd hoped to see the disappearance of the Tamper codes, it seems that's not going to happen. At least the timestamps on them haven't changed.
     
    Perhaps Darin may have more to say.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, May 3, 2011 8:38 PM
    Moderator
  • Ok thanks, I have not a clue where to start in getting rid of those tampers, at the moment I'm satisified with the way my comp is running, however, I don't know if these tampers may cause problems in the future. I would love to erradicate them completely if anyone knows how.
    Wednesday, May 4, 2011 12:34 AM
  • "Glaws27" wrote in message news:833ae48b-1d09-4734-a872-f220328c6a2d...
    Ok thanks, I have not a clue where to start in getting rid of those tampers, at the moment I'm satisified with the way my comp is running, however, I don't know if these tampers may cause problems in the future. I would love to erradicate them completely if anyone knows how.

    I *think* that the only problem is cosmetic - so long as the tamper doesn't return, the datestamps shouldn't change. Obviously, if you get more non-genuine notifications, post back (to a new thread please) with a new report, and we'll take it from there.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Glaws27 Tuesday, May 10, 2011 8:10 PM
    Wednesday, May 4, 2011 7:38 AM
    Moderator