Missing files after upgrade to CRM 4.0 RRS feed

  • Question

  • Hi all,

    After I upgrade from 3.0 a lot fo files mostly .css and js files are no longer in the folders as before.

    Eg under _common\styles dialog.css is no longer there

        under _grid files like action.js are no longer available.

    Both of these files along with many others were being referenced by my custom application. Now it does not work propery because these files that were once in version 3.0 are no longer available in the same location for version 4.0.

    I would of thought that these files would be retained after the upgrade but obviously there weren't.  I have noticed that these some of these files now reside in the same respective folders but all are located under the new 'static' directory. What is the purpose fo this 'static' folder and why were the old files moved under this location?




    Monday, August 9, 2010 11:57 PM


All replies

  • Hi,

    Upgrade logs can be found in the \Application Data\Microsoft\MSCRM\Logs

    Please let us know if there are any errors in the Logs.

    Thanks, Ranjitsingh R | http://mscrm-developer.blogspot.com/ | MS CRM Consultant
    • Proposed as answer by Ranjitsingh R Tuesday, August 10, 2010 3:48 AM
    Tuesday, August 10, 2010 3:48 AM
  • Hi Ranjitsingh,

    I have checked the logs and there are no errors related to those files.

    I'm just wondering if it standard functionality that CRM 4 will remove old CRM 3.0 files and place them all under the static folder in Program Files\Microsoft CRM\CRMWeb

    Tuesday, August 10, 2010 4:45 AM
  • Can someone please move this thread to the Deployment forum as I think this is more appropriate there.


    Wednesday, August 11, 2010 6:41 AM
  • This is standard behaviour in the CRM upgrade from version 3 to 4. The use of the _static folder is to assist with multitenancy - anything in _static will be rendered the same for all organisations.


    Microsoft CRM MVP - http://mscrmuk.blogspot.com  http://www.excitation.co.uk
    • Marked as answer by Stanley_Lai Monday, September 20, 2010 7:11 AM
    Thursday, September 16, 2010 1:38 PM