one care antivirus issue

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  Try the antivirus repair tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1695761&SiteID=2

  If the issue persists please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

  Friday, May 2, 2008 10:54 PM

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  same, i cannot turn on my anti virus, and i never turned it off to begin with, it happened after i ran a tune up

  that worked, had to run it twice, once for the firewall and once for the antivirus???

  but why would i have to run it twice if its one program that does the same thing?

  Friday, May 2, 2008 10:56 PM
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  I cannot download the repair tool and I cannot get anyone at tech support that can understand me!!

   

  Friday, May 2, 2008 11:14 PM
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  Find my e-mail address in my profile and I will send you the repair tool.

   

  Friday, May 2, 2008 11:34 PM

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  If you are stating that both the forewall and antivirus will not turn on I suggest uninstalling One Care, running the cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstalling One Care. If that does not resolve the issue please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  Friday, May 2, 2008 11:37 PM

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