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  • Below is a copy of someone elses question and answer.  I have had the same problem about being told "I could be a victim of software counterfeiting".  I have had my computer for several years. Also a message says that "the product key is invalid."  - I hope this is ok as I did not understand how to create a post in forum, paste result of the WGA Diagnostic Data in the original post!!!

     

    Yesteday when I went to get off the computer, I restarted it. Then when it comes back up, a little thing is telling me I may be a victim of software counterfeiting. And when I click that, it tells me my product key is invalid. The thing is, Ive had this computer for over 4 years and have never had a problem like this. Can anyone help? Here is my Diagnostic Report.

     

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-9TCCK-JPCBM-B2FQ8
    Windows Product Key Hash: B/IohRcCzV6LJrex8WpCdnxgTvg=
    Windows Product ID: 55274-OEM-2211906-00803
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    Download Center code: 4DH6CG6
    ID: 8a850a2d-da67-441e-b613-e38c2ef1c1b1
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Unknown.
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 5
    Cache refresh Interval: 8440 seconds
    Extended notification delay(non-genuine): 14
    Extended notification delay(un-activated): 31
    All disabled: 0
    Reminder reduced: 0
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: N/A

    OGA Data-->
    Office Status: 109
    Office Diagnostics: B4D0AA8B-467-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>8a850a2d-da67-441e-b613-e38c2ef1c1b1</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-B2FQ8</PKey><PID>55274-OEM-2211906-00803</PID><PIDType>2</PIDType><SID>S-1-5-21-2416249027-3096311632-2505110275</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>DN126A-ABA 876X</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3.10    </Version><SMBIOSVersion major="2" minor="3"/><Date>20030627000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>CED8306F01846052</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Monday, August 21, 2006 10:09 AM

Answers

  • Teana,

    The issue seems to lie with the "unknown" signature that is coming up more commonly now. The "unknown" signature denotes a problem with detecting digital signatures.

    Can you try these steps? You can also refer to this article for further information: http://support.microsoft.com/Default.aspx?kbid=813442

    1.

    Click Start, and then click Run.

    2.

    In the Open box, type cmd, and then click OK.

    3.

    At the command prompt, type "regsvr32 softpub.dll", and then press ENTER.

    4.

    Click OK when you receive the message that DllRegisterServer in Softpub.dll succeeded.

    5.

    Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll, Mssip32.dll, and Cryptdlg.dll. Remember to put regsvr32 in front of al the dll's in mention. ("regsvr32 wintrust.dll")

    6.

    Type exit, and then press ENTER to quit Command Prompt.

    Monday, August 21, 2006 2:00 PM