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Subsribe after trial period RRS feed

  • Question

  • My One Care Protection is about to expire and I would like to subscribe, however I no longer have contact with the individual who set up the trial procection on my computer and the account was set up with an ID and Password and associated email that I do not have access to. What steps do I need to take to subscribe prior to my trial period ending? The user ID listed for my computer is moelomeri@hotmail.com.

     

    Wednesday, February 6, 2008 5:43 AM

Answers

  • If you want to subscribe to Onecare, you may want to consider subscribing using your own LiveID,

     

    Uninstall the trial version, Install a new trial version from there the previous LiveID will be removed so just subscribe using your own liveid

     

    Thursday, February 7, 2008 12:12 AM
  • You can uninstall and reinstall, or you can use the instruction in this post to remove the LiveID and then activate your subscription with your own LiveID - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2776450&SiteID=2

     

    -steve

    Thursday, February 7, 2008 1:03 AM
    Moderator

All replies

  • If you want to subscribe to Onecare, you may want to consider subscribing using your own LiveID,

     

    Uninstall the trial version, Install a new trial version from there the previous LiveID will be removed so just subscribe using your own liveid

     

    Thursday, February 7, 2008 12:12 AM
  • You can uninstall and reinstall, or you can use the instruction in this post to remove the LiveID and then activate your subscription with your own LiveID - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2776450&SiteID=2

     

    -steve

    Thursday, February 7, 2008 1:03 AM
    Moderator