E-Mail no longer working


  • My computer is now upgraded to Windows 10. My e-mail account no longer works. What can I do about this? Do I have to uninstall Windows 10?

    Saturday, August 08, 2015 5:02 PM

All replies

  • Windows 10 upgrade on a machine running Win 7 64 Pro DESTROYED my email.

    There was NO way to access it in either windows live essentials version of email (would not run) nor with the new mail client. 

    I reverted to Windows 7 and found that all of the email storage folders I had created had only partial emails in them and many said that the message could not be found.

    The new win 10 mail client did not find email address and was unable to go past screen 1 even with a technical support advisor that we use.

    I had to restore my email folders from backup to access after I rolled back to Win 7.  To date I have searched and not found a way to make email work on win 10.

    Saturday, August 08, 2015 5:35 PM