Vista Activation

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  Hello :-)
  
  
  

  Thank you for visiting the Office Genuine Advantage (OGA) program forum. In order to receive the best support, we request all users to initially run the Microsoft Genuine Advantage Diagnostic Tool (MGADT).  This will try and identify the individual issue you may be experiencing.  Please provide a brief synopsis describing your customer scenario, including any dialogue or error messages, or codes. Error codes can be found in the lower left hand corner of most Genuine Advantage web-pages when an error is encountered.

  By clicking the link below, you will download the Microsoft Genuine Advantage Diagnostic Tool (MGADT).  Then click the Run button. Then click the Run button again. Then click the Continue button to perform the diagnostic. The Windows tab should show, click the Copy button to paste your report to the clipboard.  Then paste the report into a New Post on this Forum by adding a post in it and pressing Ctrl V (to paste the text). Clicking the OK button will clear the Diagnostic window. Here is the download link:

  http://go.microsoft.com/fwlink/?linkid=52012

  Please tell us about the Certificate of Authenticity (COA) for your copy of Windows Vista.

  1. What edition/version of Windows Vista is titled?

  ·         Home Basic

  ·         Home Premium 

  ·         Business

  ·         Ultimate

  2. Does it read "OEM Software" or "OEM Product" in black lettering?

  3. Or, does it have the computer manufacturer's name in black lettering?

  4. Please provide the customer scenario you are experiencing.

  5. DO NOT post the Product Key.

  Not sure what to look for, see this page to reference your COA:

  http://www.microsoft.com/resources/howtotell/product.aspx?pID=b5c507e5-3522-40de-a2f4-97d82b39cc47&cID=ea710cad-37b0-4975-bcd6-abfee19961df&method=oem&displaylang=en

  NOTE: The data collected with the MGADT does NOT contain any information that can personally identify you. The information can be fully reviewed, by you, before being posted.

  Thank you for your participation here on the Genuine Advantage forums. We look forward to working with you.
  
  
  
  Stephen Holm, MS
  WGA Forum Manager

  ---

  Stephen Holm

  • Marked as answer by Stephen Holm Wednesday, November 12, 2008 5:55 PM

  Saturday, November 8, 2008 2:25 AM
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  Diagnostic Report (1.7.0110.1):
  -----------------------------------------
  WGA Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Online Validation Code: 0xc004c533
  Cached Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-T3PCK-3FRWY-KKMRQ
  Windows Product Key Hash: l3Vu3XOYEcKE/ZqlRC9vew8kcKs=
  Windows Product ID: 89578-OEM-7332157-00180
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6001.2.00010300.1.0.003
  ID: {9EE52AA2-D6F4-47D7-9F32-5170493B8616}(1)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.080917-1612
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398
  
  WGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  WGATray.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_FA827CE6-153-8007007e_FA827CE6-180-8007007e
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{9EE52AA2-D6F4-47D7-9F32-5170493B8616}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KKMRQ</PKey><PID>89578-OEM-7332157-00180</PID><PIDType>2</PIDType><SID>S-1-5-21-123812879-3396952629-2704753801</SID><SYSTEM><Manufacturer>DIXONSXP                                </Manufacturer><Model>DIXONSXP                                </Model></SYSTEM><BIOS><Manufacturer>OEM</Manufacturer><Version>1.12</Version><SMBIOSVersion major="2" minor="5"/><Date>20080401000000.000000+000</Date></BIOS><HWID>9B313507018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DSGLTD</OEMID><OEMTableID>DSGVISTA</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6001.18000
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_SLP channel
  Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00146-321-500180-02-2057-6000.0000-3142008
  Installation ID: 063103018222836951147276416994324683318080115643564493
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: KKMRQ
  License Status: Notification
  Notification Reason: 0xC004F058.
  
  HWID Data-->
  HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAnJ/Sh7gBHHeMpr7BAKJyGPDp8vR0JgrFrFaPICqF
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no Windows marker
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            PTLTD              APIC  
    FACP            SiS           671MX   
    MCFG            PTLTD           MCFG  
    SLIC            DSGLTD        DSGVISTA
    SLIC            DSGLTD        DSGVISTA
    SSDT            PmRef        Cpu0Tst
    SSDT            PmRef        Cpu0Tst
    SSDT            PmRef        Cpu0Tst
    SSDT            PmRef        Cpu0Tst
    SSDT            PmRef        Cpu0Tst
    SSDT            PmRef        Cpu0Tst
    SSDT            PmRef        Cpu0Tst
    SSDT            PmRef        Cpu0Tst
    SSDT            PmRef        Cpu0Tst
  
  
  

  Thursday, December 4, 2008 10:05 PM
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  Also, I bought this machine from pcworld(uk) with windows already installed.

  Thursday, December 4, 2008 10:08 PM
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  And I've just had a little speech bubble telling me to "activate windows now". I'm edging closer to Linux by the minute.

  Thursday, December 4, 2008 10:10 PM
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  Hello Trevor,
  
  
  

  Please review the following Knowledge Base (KB) article and refer to the resolution portion of the webpage:

   KB931573 – You may be prompted to activate Windows Vista on a computer on which Windows Vista was already activated by a Volume License or OEM installation

   http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573 

   If the above does not resolve your issue, please follow the steps below. If the first set of steps does not resolve, move on to the next set of steps.

   ----------------------------------------------------------------------------------------

  Step set #1

   

  1) Open Internet Explorer

  2) A Browser will open, type: %windir%\system32 into the address field

  3) Find the file cmd.exe

  4) Right Click on the cmd.exe and select Run as Administrator

  5) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

  6) Hit the Enter key

  7) Reboot 2 times

   -------------------------------------------------------------------------------------

  Step set #2

   

  1) Open Internet Browser

  2) Type %windir%\system32 into the browser address bar.

  3) Find the file CMD.exe

  4) Right-Click on CMD.exe and select Run as Administrator

  5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

  7) Type: rename tokens.dat tokens.bar

  8) Type: cd %windir%\system32

  9) Type net start slsvc

  10) Reboot Twice

  11) Windows Vista may require you to enter a Product Key [use the Certificate of Authenticity (COA)] SLP Product Key found on the sticker on the side or bottom of your computer and activate. Use the Activate by Phone method outlined below.

  From the Desktop:

  a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

  
  b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

  Also you may reference the following site for various Telephone Activation Centers:

  http://support.microsoft.com/kb/326851

  Thank you for visiting the Genuine Advantage forum.
  
  
  
  Stephen Holm, MS
  WGA Forum Manager

  ---

  Stephen Holm

  • Marked as answer by Stephen Holm Friday, December 5, 2008 12:46 AM

  Friday, December 5, 2008 12:46 AM