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Windows Vista this copy of Windows is not Genuine. RRS feed

  • Question

  • Hello, I have an HP laptop, and for the past week or so a message pops up saying "This copy of Windows is not genuine." I have Vista. I see from other posts that you many need this report:

    This is the copy of Vista that came with my computer. Any help would be appreciated. Thank you!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {1EF6199A-0C05-4E60-AE10-03F1D39C81FA}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1EF6199A-0C05-4E60-AE10-03F1D39C81FA}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2813848220-4113526214-1823094024</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.14</Version><SMBIOSVersion major="2" minor="4"/><Date>20090123000000.000000+000</Date></BIOS><HWID>96313507018400F8</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>8EA91AD2ED6B70A</Val><Hash>w0yDwlBDay3InCUa2oDqG5l/R5s=</Hash><Pid>81602-901-9791484-68969</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500061-02-1033-6001.0000-1952009
    Installation ID: 010276823793174582597921237082809270540433452783149785
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F059.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEA6GHuyVaK5FmgP2wICjHy9BpEsPba3qxWRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      ASF!            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC
      SSDT            PmRef        CpuPm



    Wednesday, December 14, 2011 10:45 PM

Answers

  • "CaseyM" wrote in message news:a4894c72-c13c-4cbd-88ad-7b6c44cda6bb...
    I have a version of Windows 7 that was sent to me from Microsoft to upgrade from windows after I bought my laptop. I have the CD and the product key for that, could I just choose to upgrade to that? Would that solve the problem? Thanks.
     
    Note that MS did not send it – it was distributed by a third-party enablement company.
     
    That said, yes, it would clear the problem, but it would do a clean install (as would using the built-in recovery system, which is what I’ve been trying to avoid).
     
    Since you have that, I would recommend backing up your data to external storage, and then doing the install with the Win7 disk – I suspect that you’ll be pleased with the resulting clean install, and the new OS.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, December 19, 2011 10:11 PM
    Sunday, December 18, 2011 1:20 PM
    Moderator

All replies

  • "CaseyM" wrote in message news:49356a0c-7bef-4708-9536-1bbdd491dcfe...

    Hello, I have an HP laptop, and for the past week or so a message pops up saying "This copy of Windows is not genuine." I have Vista. I see from other posts that you many need this report:

    This is the copy of Vista that came with my computer. Any help would be appreciated. Thank you!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003


    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.14</Version><SMBIOSVersion major="2" minor="4"/><Date>20090123000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F059.


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table




     

    It appears that either your Licensing Store is corrupted, or your system is unable to read the BIOS SLIC table properly (or both).
    Please try the below steps to recreate the Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    You may be asked to enter your COA Key and/or Activate.
    Once complete, run another MGADiag report and post back with the results
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, December 14, 2011 11:10 PM
    Moderator
  • I can't read all of the numbers on the bottom of my computer for the product key (they are almost rubbed off). I think I can make them out enough to guess but I have two 0's and a 1 in the product key but when I type it in it says they are not valid characters. Not sure what to do now. I can take a picture if that is useful.

    Thanks.

    Thursday, December 15, 2011 1:59 AM
  • "CaseyM" wrote in message news:fa2e0230-4fec-4620-9548-0c3eab72cc44...

    I can't read all of the numbers on the bottom of my computer for the product key (they are almost rubbed off). I think I can make them out enough to guess but I have two 0's and a 1 in the product key but when I type it in it says they are not valid characters. Not sure what to do now. I can take a picture if that is useful.

    Thanks.

    Neither O,0,I, or 1 are valid characters in Product Keys – use Q and (possibly) T instead.
    You may find that a bright light and a magnifier make the characters more legible – I have to do that most times, nowadays.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, December 15, 2011 7:54 AM
    Moderator
  • Hmm I tried some different combos but still not working. I will keep trying.
    Friday, December 16, 2011 10:04 PM
  • I have a version of Windows 7 that was sent to me from Microsoft to upgrade from windows after I bought my laptop. I have the CD and the product key for that, could I just choose to upgrade to that? Would that solve the problem? Thanks.
    Sunday, December 18, 2011 12:49 AM
  • "CaseyM" wrote in message news:a4894c72-c13c-4cbd-88ad-7b6c44cda6bb...
    I have a version of Windows 7 that was sent to me from Microsoft to upgrade from windows after I bought my laptop. I have the CD and the product key for that, could I just choose to upgrade to that? Would that solve the problem? Thanks.
     
    Note that MS did not send it – it was distributed by a third-party enablement company.
     
    That said, yes, it would clear the problem, but it would do a clean install (as would using the built-in recovery system, which is what I’ve been trying to avoid).
     
    Since you have that, I would recommend backing up your data to external storage, and then doing the install with the Win7 disk – I suspect that you’ll be pleased with the resulting clean install, and the new OS.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, December 19, 2011 10:11 PM
    Sunday, December 18, 2011 1:20 PM
    Moderator