Answered by:
invalid xppro

Question
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I purchased a used laptop 3 years ago and after consistent updates it now says XPpro is invalid
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Blocked VLK
Validation Code: 3
Cached Validation Code: N/A
Windows Product Key: *****-*****-6BKXT-M8JJ6-RPXGJ
Windows Product Key Hash: 5nTiWPHCccmBwT7jn+WSWXJC39g=
Windows Product ID: 55274-640-1464517-23997
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {E6D9D7CA-A900-405C-8B18-B02E68B86196}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office XP Professional - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E6D9D7CA-A900-405C-8B18-B02E68B86196}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPXGJ</PKey><PID>55274-640-1464517-23997</PID><PIDType>1</PIDType><SID>S-1-5-21-1275210071-1606980848-1957994488</SID><SYSTEM><Manufacturer>COMPAQ</Manufacturer><Model>PRESARIO 1720US 470020-430</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>4.06</Version><SMBIOSVersion major="2" minor="31"/><Date>20020530000000.000000+000</Date></BIOS><HWID>52B23407018400DE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>156DC4C4C4EF566</Val><Hash>7msB0nmCdvjoKy1kM5X0mZDrERE=</Hash><Pid>54186-640-1215237-17132</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 13050:Compaq Computer Corporation
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/ASalesmgr01
- Changed type Noel D PatonModerator Monday, February 11, 2013 12:29 AM not a discussion
Sunday, February 10, 2013 10:11 PM
Answers
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Assuming the product key affixed to your laptop is for Windows XP Professional, please visit Update your Windows product key and click on the Windows XP tab, then open the Windows Product Key Update Tool and type in your genuine Windows XP Professional 25-character product key.
Carey Frisch
- Proposed as answer by Noel D PatonModerator Sunday, February 17, 2013 10:46 AM
- Marked as answer by Noel D PatonModerator Monday, February 25, 2013 7:00 PM
Sunday, February 10, 2013 10:52 PMModerator
All replies
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Have we been hacked?
Can we restore to previous point and reenter the product key?
The RPXGJ doesnt match my sticker on the back of my laptop?
Salesmgr01
- Merged by Noel D PatonModerator Tuesday, February 12, 2013 9:32 AM continuation post
Sunday, February 10, 2013 10:19 PM -
Assuming the product key affixed to your laptop is for Windows XP Professional, please visit Update your Windows product key and click on the Windows XP tab, then open the Windows Product Key Update Tool and type in your genuine Windows XP Professional 25-character product key.
Carey Frisch
- Proposed as answer by Noel D PatonModerator Sunday, February 17, 2013 10:46 AM
- Marked as answer by Noel D PatonModerator Monday, February 25, 2013 7:00 PM
Sunday, February 10, 2013 10:52 PMModerator -
Thank you, but it still comes up "not a valid key"
I noticed other postings that mentioned SP3 has a compatibility problem with XP pro; also MS validated me previously since I updated with SP3 and Security Essentials, and other updates.
This really sounds like a MS bug
Salesmgr01
Sunday, February 10, 2013 11:16 PM -
Your previously posted MGA Diagnostic Report shows you have a non-genuine "Volume License" of Windows XP Professional installed. Does the Windows XP Professional product key affixed to your laptop state "OEM"?
Carey Frisch
Sunday, February 10, 2013 11:40 PMModerator -
Your installation is counterfeit - based on a blocked Volume License Key.
For what version and edition of Windows is the machine licensed, according to the COA sticker on the case??
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Monday, February 11, 2013 12:28 AMModerator -
I've merged the two threads together to try and reduce confusion.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.Tuesday, February 12, 2013 9:35 AMModerator