Clarifications about "Your benefits and exams" RRS feed

  • Question

  • I got MCSA in 2014 and I am planning to get MCSE and I heard that I have to take just two exams to get Server Infrastructure. 

     two days ago, I passed this exam 70-413  and I thought that still one exam which is 70-414 to MCSE certificate. But when I check "your benefits and exams", I see this

    But I am sure that my MCSA is still valid and these are my certificates. 

    Can you explain to me what is happening??? do I need to take these exams 70-10,11,12???

    Thursday, October 20, 2016 8:09 AM


All replies

  • Hi,

    Maybe your MCSA exams have been registered on a different MCP ID? If you passed the exams for MCSA 2012 then you do not need to take them again.

    Call your regional Microsoft Education service  center and have your exam passing score reports at hand  so they can check if they all have been registred to the same MCP ID.

    If required they can merge two MCP ID's together.

    Also have a look at this update on the MCSE exams:


    Thursday, October 20, 2016 9:11 AM
  • I registered by microsoft website and the ID is the same.

    And I can see as you can check the pictures up, I have MCSA in my profile.

    I will send an email to help and see.

    Thursday, October 20, 2016 11:52 AM
  • I have created a ticket but They said I have to send it to Microsoft learning and certificates but I could not find the email. This is the ticket number 1359836874. Anyone have any idea the email of help email of microsoft???
    Friday, October 21, 2016 5:00 PM
  • Here you go the email of help regarding to certificates

    Sunday, October 23, 2016 11:38 AM