Clarifications about "Your benefits and exams"

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  Hi,

  Maybe your MCSA exams have been registered on a different MCP ID? If you passed the exams for MCSA 2012 then you do not need to take them again.

  Call your regional Microsoft Education service  center and have your exam passing score reports at hand  so they can check if they all have been registred to the same MCP ID. 

  https://www.microsoft.com/nl-nl/learning/help.aspx.

  If required they can merge two MCP ID's together.

  Also have a look at this update on the MCSE exams: 

  http://www.theregister.co.uk/2016/09/27/microsoft_makes_massive_changes_to_mcse_and_mcsd/

  Danny
  

  
  

  • Edited by Danny van DamMVP, Editor Thursday, October 20, 2016 9:11 AM
  • Proposed as answer by Danny van DamMVP, Editor Thursday, October 20, 2016 9:12 AM

  Thursday, October 20, 2016 9:11 AM

  Answerer
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  I registered by microsoft website and the ID is the same.

  And I can see as you can check the pictures up, I have MCSA in my profile.

  I will send an email to help and see.

  Thursday, October 20, 2016 11:52 AM
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  I have created a ticket but They said I have to send it to Microsoft learning and certificates but I could not find the email. This is the ticket number 1359836874. Anyone have any idea the email of help email of microsoft???

  Friday, October 21, 2016 5:00 PM
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  Here you go the email of help regarding to certificates 

  emeamcp@msdirectservices.com

  • Marked as answer by Nesreen Al-shargabi Sunday, October 23, 2016 11:38 AM

  Sunday, October 23, 2016 11:38 AM