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Windows Home Server 2011 Connector has encountered an unexpected error RRS feed

  • General discussion

  • A few weeks ago, my Windows 7 Professional 64-bit PC suddenly brought up a dialog box saying: "The Windows Home Server 2011 Connector has encountered an unexpected error. Click Close to undo most of the changes that are made to this computer", until that moment my server was working fine.

    Since them I've been trying to resolve this issue, with no sucess. I've tried the Ident registry change, and starting the Media Services. Both computers fully updated, although I wonder it it was an update that caused the problem.

    I've managed to locate the install log in C:\ProgramData\Microsoft\Windows Server\Logs\:

    ---------------------------------------------------------
    [1596] 130104.101656.3492: ClientSetup: Start of ClientDeploy
    [1596] 130104.101656.4272: General: Initializing...C:\Windows\Temp\Client Deployment Files\ClientDeploy.exe
    [1596] 130104.101656.4428: ClientSetup: Loading Wizard Data
    [1596] 130104.101656.5676: ClientSetup: Current DeploymentStatus=Failed
    [1596] 130104.101656.7704: ClientSetup: Showing the Client Deployment Wizard
    [1596] 130104.101656.8484: ClientSetup: Adding Server Info data in the Product Registry
    [1596] 130104.101656.8796: ClientSetup: Set the Deployment Sync Event
    [1416] 130104.101703.1664: ClientSetup: Running ValidateUser Tasks at WizardPage HomeServerCred
    [1416] 130104.101703.1664: ClientSetup: Entering ConnectorWizardForm.RunTasks
    [1416] 130104.101703.1664: ClientSetup: Running Task with Id=ClientDeploy.ValidateUser
    [1416] 130104.101703.1820: ClientSetup: Entering ValidateUserTask.Run
    [1416] 130104.101703.1820: ClientSetup: Install root cert to local trusted store
    [1416] 130104.101703.1820: ClientSetup: Validating User
    [1416] 130104.101703.1820: ClientSetup: Call MachineIdentityManager.GetMachineStatus
    [1416] 130104.101707.7060: ClientSetup: Current Machine Join Status: ActiveWithCert
    [1416] 130104.101707.7060: ClientSetup: Exiting ValidateUserTask.Run
    [1416] 130104.101707.7060: ClientSetup: Task with Id=ClientDeploy.ValidateUser has TaskStatus=Warning
    [1416] 130104.101707.7060: ClientSetup: Task with Id=ClientDeploy.ValidateUser has RebootStatus=NoReboot
    [1416] 130104.101707.7060: ClientSetup: Exting ConnectorWizardForm.RunTasks
    [1416] 130104.101707.7060: ClientSetup: Running JoinNetwork Tasks at WizardPage HomeServerCred
    [1416] 130104.101707.7060: ClientSetup: Entering ConnectorWizardForm.RunTasks
    [1416] 130104.101707.7060: ClientSetup: Running Task with Id=ClientDeploy.JoinNetwork
    [1416] 130104.101707.7060: ClientSetup: Entering JoinNetworkTask.Run
    [1416] 130104.101707.7060: ClientSetup: Network Join Client to Server: ClientComputerName=NIGEL-PC ServerName=WHS
    [1416] 130104.101707.7060: ClientSetup: Maximum amount of joined machines: 15
    [1416] 130104.101707.7060: ClientSetup: Current amount of joined machines: 1
    [1416] 130104.101707.7060: ClientSetup: Server already contains a computer joined with Client Machine Name
    [1416] 130104.101707.7060: ClientSetup: Network Join has not been forced
    [1416] 130104.101707.7060: ClientSetup: Network Join will not be Run
    [1416] 130104.101707.7060: ClientSetup: Exiting JoinNetworkTask.Run
    [1416] 130104.101707.7060: ClientSetup: Task with Id=ClientDeploy.JoinNetwork has TaskStatus=Retry
    [1416] 130104.101707.7060: ClientSetup: Task with Id=ClientDeploy.JoinNetwork has RebootStatus=NoReboot
    [1416] 130104.101707.7060: ClientSetup: Exting ConnectorWizardForm.RunTasks
    [1596] 130104.101707.7060: ClientSetup: JoinNetwork Tasks returned TaskStatus=Retry
    [1416] 130104.101709.7184: ClientSetup: Running JoinNetwork Tasks at WizardPage ComputerAlreadyExists
    [1416] 130104.101709.7184: ClientSetup: Entering ConnectorWizardForm.RunTasks
    [1416] 130104.101709.7184: ClientSetup: Running Task with Id=ClientDeploy.JoinNetwork
    [1416] 130104.101709.7184: ClientSetup: Entering JoinNetworkTask.Run
    [1416] 130104.101709.7184: ClientSetup: Network Join Client to Server: ClientComputerName=NIGEL-PC ServerName=WHS
    [1416] 130104.101709.7184: ClientSetup: Maximum amount of joined machines: 15
    [1416] 130104.101709.7184: ClientSetup: Current amount of joined machines: 1
    [1416] 130104.101709.7184: ClientSetup: Server already contains a computer joined with Client Machine Name
    [1416] 130104.101709.7184: ClientSetup: Network Join has been forced
    [1416] 130104.101709.7184: ClientSetup: Running Network Join
    [1416] 130104.101709.7184: ClientSetup: Call MachineIdentity.GetCert
    [1416] 130104.101715.7400: ClientSetup: Exiting JoinNetworkTask.Run
    [1416] 130104.101715.7400: ClientSetup: Task with Id=ClientDeploy.JoinNetwork has TaskStatus=Success
    [1416] 130104.101715.7400: ClientSetup: Task with Id=ClientDeploy.JoinNetwork has RebootStatus=NoReboot
    [1416] 130104.101715.7400: ClientSetup: Exting ConnectorWizardForm.RunTasks
    [1596] 130104.101715.7556: ClientSetup: JoinNetwork Tasks returned TaskStatus=Success
    [5384] 130104.101722.5884: ClientSetup: Running Tasks for Wizard Page ConfiguringComputer
    [5384] 130104.101722.5884: ClientSetup: Entering ConnectorWizardForm.RunTasks
    [5384] 130104.101722.5884: ClientSetup: Running Task with Id=ClientDeploy.PrepareClient
    [5384] 130104.101722.5884: ClientSetup: Entering PrepareClientTask.Run
    [5384] 130104.101722.5884: ClientSetup: Ensuring that ServiceName=NetTcpPortSharing is Running
    [5384] 130104.101722.6352: ClientSetup: Ensuring that ServiceName=SSDPSRV is Running
    [5384] 130104.101722.6352: ClientSetup: Enabling Compression on the Log Directory.
    [5384] 130104.101723.7116: ClientSetup: Exiting PrepareClientTask.Run
    [5384] 130104.101723.7116: ClientSetup: Task with Id=ClientDeploy.PrepareClient has TaskStatus=Success
    [5384] 130104.101723.7116: ClientSetup: Task with Id=ClientDeploy.PrepareClient has RebootStatus=NoReboot
    [5384] 130104.101723.7116: ClientSetup: Running Task with Id=ClientDeploy.DownloadSoftware
    [5384] 130104.101723.7272: ClientSetup: Entering DownloadSoftwareTask.Run
    [5384] 130104.101723.7272: ClientSetup: Download client package ClientCore.cab
    [5384] 130104.101723.7272: ClientSetup: Download file ClientCore.cab from server
    [5384] 130104.101723.7272: ClientSetup: Making web request: System.Net.HttpWebRequest
    [5384] 130104.101734.8470: ClientSetup: Downloaded file C:\Windows\Temp\Client Deployment Files\ClientCore.cab
    [5384] 130104.101734.9562: ClientSetup: Found MSI file within cab: ClientCore.msi
    [5384] 130104.101734.9562: ClientSetup: Found MSP file within cab: KB2757014-amd64.msp
    [5384] 130104.101734.9562: ClientSetup: Exiting DownloadSoftwareTask.Run
    [5384] 130104.101734.9562: ClientSetup: Task with Id=ClientDeploy.DownloadSoftware has TaskStatus=Success
    [5384] 130104.101734.9718: ClientSetup: Task with Id=ClientDeploy.DownloadSoftware has RebootStatus=NoReboot
    [5384] 130104.101734.9718: ClientSetup: Running Task with Id=ClientDeploy.InstallSoftware
    [5384] 130104.101734.9718: ClientSetup: Entering InstallSoftwareTask.Run
    [5384] 130104.101734.9718: ClientSetup: Install package C:\Windows\Temp\Client Deployment Files\ClientCore.msi
    [5384] 130104.101734.9718: ClientSetup: Running MSI: C:\Windows\Temp\Client Deployment Files\ClientCore.msi  SOFTWARE_NAME="Windows Home Server 2011" ADMIN_USERNAME="Administrator" ADMIN_PASSWORD=******* PATCH="C:\Windows\Temp\Client Deployment Files\KB2757014-amd64.msp" REBOOT=ReallySuppress
    [5384] 130104.102059.3799: ClientSetup: Running MSI threw an exception:Microsoft.Deployment.WindowsInstaller.InstallerException: Fatal error during installation.
       at Microsoft.Deployment.WindowsInstaller.Installer.CheckInstallResult(UInt32 ret)
       at Microsoft.WindowsServerSolutions.ClientSetup.ClientDeploy.Helper.RunMsi(String msiPathOrProductCode, String logFilePath, Dictionary`2 msiProperties, Boolean install, ProgressChangedEventHandler progressHandler)
    [5384] 130104.102059.3799: ClientSetup: RunMsi returned error: RetCode=1603
    [5384] 130104.102059.3799: ClientSetup: Failed to install C:\Windows\Temp\Client Deployment Files\ClientCore.msi
    [5384] 130104.102059.3799: ClientSetup: Exting InstallSoftwareTask.Run
    [5384] 130104.102059.3799: ClientSetup: Task with Id=ClientDeploy.InstallSoftware has TaskStatus=Failed
    [5384] 130104.102059.3799: ClientSetup: Task with Id=ClientDeploy.InstallSoftware has RebootStatus=NoReboot
    [5384] 130104.102059.3799: ClientSetup: Exting ConnectorWizardForm.RunTasks
    [1416] 130104.102352.2438: ClientSetup: Running Tasks for Wizard Page InstallationError
    [1416] 130104.102352.2438: ClientSetup: Entering ConnectorWizardForm.RunTasks
    [1416] 130104.102352.2438: ClientSetup: Running Task with Id=ClientDeploy.UninstallSoftware
    [1416] 130104.102352.2438: ClientSetup: Entering UninstallSoftwareTask.Run
    [1416] 130104.102352.2438: ClientSetup: Client MSI is not installed
    [1416] 130104.102352.2438: ClientSetup: Exiting UninstallSoftwareTask.Run
    [1416] 130104.102352.2438: ClientSetup: Task with Id=ClientDeploy.UninstallSoftware has TaskStatus=Success
    [1416] 130104.102352.2438: ClientSetup: Task with Id=ClientDeploy.UninstallSoftware has RebootStatus=NoReboot
    [1416] 130104.102352.2438: ClientSetup: Exting ConnectorWizardForm.RunTasks
    [1596] 130104.102352.2594: ClientSetup: Back from the Client Deployment Wizard
    [1596] 130104.102352.2594: ClientSetup: Saving Wizard Data
    [1596] 130104.102352.2750: ClientSetup: End of ClientDeploy: ErrorCode=1603

    Any ideas?


    -- Nigel M


    • Edited by Nigel M Friday, January 4, 2013 10:43 AM
    Friday, January 4, 2013 10:43 AM