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Existing Marketing List will not appear under the Lead RRS feed

  • Question

  • I've created a new lead and would now like to add it to an active marketing list.  However, when I look for the marketing list it will not appear.  I've tried all views.  

    The marketing list is active.  When I go to the marketing list and try to add my lead I can not. I only have the option to add an active contact.


    How can I connect the two?

    Friday, November 8, 2013 4:49 PM

Answers

  • It appears that the marketing list (type) you have got is for contacts. When creating Marketing list one has to define its type to be lead/contact/account. Based on this you will be able to add members to that list. You can only add members of same type and cannot have different types of members as part of a single list.You can create a new marketing list of type lead and add the leads to it.You can add the contact and lead marketing lists to the same campaign.

    Hope this helps!


    If my response helps you in finding your answer then please click 'Mark as Answer' and 'Vote as Helpful'

    • Proposed as answer by Mamatha Swamy Friday, November 8, 2013 5:32 PM
    • Marked as answer by FMoore48939773 Friday, November 8, 2013 5:43 PM
    Friday, November 8, 2013 5:31 PM