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put in new motherboard, now Vista says it is invalid. RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YJ39D-Q2H94-CJRDB
    Windows Product Key Hash: Brp0RXkAZmFV9h4/GH9zdiBOXl0=
    Windows Product ID: 89578-OEM-7411294-80719
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {938A756E-EF1F-4115-83F7-BEF3DE915A04}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{938A756E-EF1F-4115-83F7-BEF3DE915A04}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CJRDB</PKey><PID>89578-OEM-7411294-80719</PID><PIDType>8</PIDType><SID>S-1-5-21-3909960912-3114108686-1602099829</SID><SYSTEM><Manufacturer>eMachines</Manufacturer><Model>ET1641-02w</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.02E</Version><SMBIOSVersion major="2" minor="5"/><Date>20080918000000.000000+000</Date></BIOS><HWID>1E323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: c3505bd0-004a-49b9-84db-a1a4869eddf1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00148-112-980719-02-1033-6002.0000-2432010
    Installation ID: 002356633012189406391596219006605522545121217511914964
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: CJRDB
    License Status: Notification
    Notification Reason: 0xC004F00F.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAeqieAd6y+NL4Y7Rz7MVQHKB08vQgpUoerFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   091808  APIC1554
      FACP   091808  FACP1554
      HPET   091808  OEMHPET0
      MCFG   091808  OEMMCFG
      WDRT   091808  NV-WDRT
      SLIC   GATEWA  SYSTEM 
      OEMB   091808  OEMB1554
      NVHD   091808  NVHDCP
      SSDT   DpgPmm  CpuPm

     

    Wednesday, December 22, 2010 3:07 PM

Answers

  • "duke_nuklid" wrote in message news:4947acbc-2d90-4115-b9bd-d7c8fe29adc3...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YJ39D-Q2H94-CJRDB
    Windows Product Key Hash: Brp0RXkAZmFV9h4/GH9zdiBOXl0=
    Windows Product ID: 89578-OEM-7411294-80719
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    Other data-->
    Manufacturer>eMachines</Manufacturer><Model>ET1641-02w</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.02E</Version><SMBIOSVersion major="2" minor="5"/><Date>20080918000000.000000+000</Date></BIOS><HWID>1E323507018400F8</HWID

    Licensing Data-->
    Partial Product Key: CJRDB
    License Status: Notification
    Notification Reason: 0xC004F00F.

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   091808  APIC1554
      FACP   091808  FACP1554
      HPET   091808  OEMHPET0
      MCFG   091808  OEMMCFG
      WDRT   091808  NV-WDRT
      SLIC   GATEWA  SYSTEM 
      OEMB   091808  OEMB1554
      NVHD   091808  NVHDCP
      SSDT   DpgPmm  CpuPm

     


    Hmmm - the SLIC table says Gateway, while the BIOS says eMachines - while both companies are owned by Acer, they don't usually cross-identify in this way.
    Was the motherboard supplied by Gateway, or by eMachines - or is it a second-hand or refurb replacement?
    The 0xC004F00F error is a 'hardware out of tolerance' error, which would indicate that he motherboard is significantly different to the original one, and this has tripped the activation request.
    I suggest that you use telephone activation and see if they can help.
    To activate by phone, click on the Start button
    in the Search box, type
    SLUI   4
    and hit the Enter key
    elect your country, and follow the instructions - you will get an automated service, do NOT respond when asked which service you require - this should force an operator to pick up, who can assist you.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, December 28, 2010 10:13 PM
    Thursday, December 23, 2010 4:59 AM
    Moderator
  • Called. Took a while and a couple of calls, but finally got it validated. Thanx for the help.
    • Marked as answer by Darin Smith MS Tuesday, December 28, 2010 10:13 PM
    Thursday, December 23, 2010 10:44 PM

All replies

  • Hello duke_nuklid,

      I'm not seeing a specific cause for the issue which usually suggests that Vista's Licensing Store may have become corrupt or it's data may be messed up in some way.

      Please try the below steps to recreate the Store and it's data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc   (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.

     

    Thank you,


    Darin MS
    • Proposed as answer by Darin Smith MS Wednesday, December 22, 2010 7:03 PM
    Wednesday, December 22, 2010 7:02 PM
  • Went through the steps. It said the license was rewritten, but I still have the same problem. It says that it is invalid. Looking at the information the Produce key looks correct. Can"t see the first 2 set of numbers of course. The product key is what the System is showing.
    Wednesday, December 22, 2010 9:19 PM
  • "duke_nuklid" wrote in message news:4947acbc-2d90-4115-b9bd-d7c8fe29adc3...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YJ39D-Q2H94-CJRDB
    Windows Product Key Hash: Brp0RXkAZmFV9h4/GH9zdiBOXl0=
    Windows Product ID: 89578-OEM-7411294-80719
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    Other data-->
    Manufacturer>eMachines</Manufacturer><Model>ET1641-02w</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.02E</Version><SMBIOSVersion major="2" minor="5"/><Date>20080918000000.000000+000</Date></BIOS><HWID>1E323507018400F8</HWID

    Licensing Data-->
    Partial Product Key: CJRDB
    License Status: Notification
    Notification Reason: 0xC004F00F.

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   091808  APIC1554
      FACP   091808  FACP1554
      HPET   091808  OEMHPET0
      MCFG   091808  OEMMCFG
      WDRT   091808  NV-WDRT
      SLIC   GATEWA  SYSTEM 
      OEMB   091808  OEMB1554
      NVHD   091808  NVHDCP
      SSDT   DpgPmm  CpuPm

     


    Hmmm - the SLIC table says Gateway, while the BIOS says eMachines - while both companies are owned by Acer, they don't usually cross-identify in this way.
    Was the motherboard supplied by Gateway, or by eMachines - or is it a second-hand or refurb replacement?
    The 0xC004F00F error is a 'hardware out of tolerance' error, which would indicate that he motherboard is significantly different to the original one, and this has tripped the activation request.
    I suggest that you use telephone activation and see if they can help.
    To activate by phone, click on the Start button
    in the Search box, type
    SLUI   4
    and hit the Enter key
    elect your country, and follow the instructions - you will get an automated service, do NOT respond when asked which service you require - this should force an operator to pick up, who can assist you.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, December 28, 2010 10:13 PM
    Thursday, December 23, 2010 4:59 AM
    Moderator
  • Called. Took a while and a couple of calls, but finally got it validated. Thanx for the help.
    • Marked as answer by Darin Smith MS Tuesday, December 28, 2010 10:13 PM
    Thursday, December 23, 2010 10:44 PM
  • "duke_nuklid" wrote in message news:763afa9e-a0a8-4fb3-9630-e8488eed94b7...
    Called. Took a while and a couple of calls, but finally got it validated. Thanx for the help.
    You're welcome - glad you got a happy resolution!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, December 23, 2010 11:24 PM
    Moderator