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Non-genuine Windows 7 Home Premium RRS feed

  • Question

  •  Hello, I had to reset to mode from factory my laptop Acer extensive 5635z by a virus, had in principle Windows 7 Home Premium, in 2016 Microsoft gave me the ease of putting Windows 10, but formatting the PC I have lost all data, had not kept a cd of safety for these cases, it turns out that now put Windows 7 and had the product I put key and tells me that this blocked How could solve this problem and could return to Windows 10, even though I try it is that now after 8 years would have that purchase the product by making the Recovery, greetings and thanks

    Saturday, July 1, 2017 7:10 PM

Answers

  • MGA Diagnostic Report is Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Sunday, July 2, 2017 4:00 PM
    Moderator