Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Agent Communication Panel RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi experts,

     Is it Agent communication panel replace and provide all features like Avaya,Cisco connectors?.(or may be require extension using Communication SDK?)

    thanks

     

    VenkataP
    Thursday, July 15, 2010 4:14 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi,

    Agent Communications Panel enables agents to manage their communications (make calls, receive calls, conference, and chat) from their Microsoft Dynamics CRM system.

    Thanks, Ranjitsingh R | http://mscrm-developer.blogspot.com/ | MS CRM Consultant
    Friday, July 16, 2010 5:16 AM