Windows 7 Build 7601 This copy of Windows is not genuine

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  "devnar_2000" wrote in message news:495b8f51-6a16-4f4f-bd25-da3f7b363bd3...

  I've HP Laptop which I had bought in 2009. Suddenly from last month, I've started getting this error.

  1. I've attached diag report below.

  2. I tried running slui.exe 3 and provided the key which I had at the back of the laptop. However I got error code 0x800700C1

  %1 isnot a valid Win32 Application

  3. Then I tried running sfc /scannow. It ran till 7% and then gave an error,  "Windows Resource Protection found corrupt files but was unable to fix some of them."

  Not sure what's happening and how to fix them. I restored it back to 6 month old restore point, still facing the same error.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: <<This key is not matching with what I have at the back of the laptop>>
  Windows Product Key Hash: <<---->>
  Windows Product ID: 00359-OEM-8992687-00010
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  

  File Scan Data-->
  File Mismatch: C:\Windows\system32\sppobjs.dll[Hr = 0x80092003]

  Other data-->
  SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv8 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="6"/><Date>20100427000000.000000+000</Date></BIOS

  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
  Error: 0xC004F012

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x0000000000000010
  Event Time Stamp: 3:7:2012 05:13
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll

   

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  

   

   

  Your problem is the file mismatch highlighted above.

   

  Please run the following commands in an elevated command prompt window

   

  DIR C:\Windows\sppobjs.* /s

  SFC /SCANFILE=C:\Windows\System32\sppobjs.dll

  ICACLS C:\Windows\System32\sppobjs.dll

   

  copy and paste the results in your response.

   

    Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, May 21, 2012 8:25 AM

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  C:\Windows\system32>dir C:\Windows\sppobjs.* /s
   Volume in drive C has no label.
   Volume Serial Number is A24F-1D57

   Directory of C:\Windows\System32

  11/20/2010  09:27 AM         1,082,880 sppobjs.dll
                 1 File(s)      1,082,880 bytes

   Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..y-spp-plugin-common_3
  1bf3856ad364e35_6.1.7600.16385_none_1f05c4e4a00e66f1

  07/13/2009  09:41 PM         1,082,880 sppobjs.dll
                 1 File(s)      1,082,880 bytes

   Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..y-spp-plugin-common_3
  1bf3856ad364e35_6.1.7601.17514_none_2136d8ac9cfcea8b

  11/20/2010  09:27 AM         1,082,880 sppobjs.dll
                 1 File(s)      1,082,880 bytes

       Total Files Listed:
                 3 File(s)      3,248,640 bytes
                 0 Dir(s)  273,885,663,232 bytes free

  C:\Windows\system32>sfc /scanfile=C:\Windows\System32\sppobjs.dll

  Windows Resource Protection found corrupt files but was unable to fix some of th
  em.
  Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
  C:\Windows\Logs\CBS\CBS.log

  C:\Windows\system32>icacls C:\Windows\System32\sppobjs.dll
  C:\Windows\System32\sppobjs.dll NT SERVICE\TrustedInstaller:(F)
                                  BUILTIN\Administrators:(RX)
                                  NT AUTHORITY\SYSTEM:(RX)
                                  BUILTIN\Users:(RX)

  Successfully processed 1 files; Failed processing 0 files

  C:\Windows\system32>

  Monday, May 21, 2012 3:28 PM
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  "devnar_2000" wrote in message news:9154e6d5-5ec9-4803-99c8-ef1c1f99d849...

  C:\Windows\system32>dir C:\Windows\sppobjs.* /s
  Volume in drive C has no label.
  Volume Serial Number is A24F-1D57

  Directory of C:\Windows\System32

  11/20/2010  09:27 AM         1,082,880 sppobjs.dll
                 1 File(s)      1,082,880 bytes

  Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..y-spp-plugin-common_3
  1bf3856ad364e35_6.1.7600.16385_none_1f05c4e4a00e66f1

  07/13/2009  09:41 PM         1,082,880 sppobjs.dll
                 1 File(s)      1,082,880 bytes

  Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..y-spp-plugin-common_3
  1bf3856ad364e35_6.1.7601.17514_none_2136d8ac9cfcea8b

  11/20/2010  09:27 AM         1,082,880 sppobjs.dll
                 1 File(s)      1,082,880 bytes

       Total Files Listed:
                 3 File(s)      3,248,640 bytes
                 0 Dir(s)  273,885,663,232 bytes free

  C:\Windows\system32>sfc /scanfile=C:\Windows\System32\sppobjs.dll

  Windows Resource Protection found corrupt files but was unable to fix some of th
  em.
  

   

  C:\Windows\system32>

  It looks as if you may have had a virus infection that attacked this file and the master copy, and the AV has improperly repaired the files.

   

  Do you have access to another PC with Windows7 SP1 installed?

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, May 21, 2012 5:03 PM

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  I've access to another machine with Win 7 Enterprise SP1 if that will work.

  Tuesday, May 22, 2012 12:42 PM
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  Is it possible to re-install/repair the OS without loosing other data like documents and photos? I've the recovery CD.

  Tuesday, May 22, 2012 12:44 PM
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  Yes, Enterprise should work just as well - a repair install cannot be done with a Recovery disk (but you could download a retail SP1 Home Premium if necessary for that purpose)

  Let's see if we can fix the problem without a reinstall.

  Copy the file C:\Windows\system32\sppobjs.dll from the Enterprise install to your C: drive in a simple folder (C:\123 for example)

  Reboot to the Recovery Environment ('Repair Your Computer' in the advanced boot menu, log in, and then choose the Command Prompt option)

  At the command prompt, type

  DIR D:\

  - if we're lucky this will bring up a listing of your normal C: drive
  contents, including the Program Files folder(s) and the Windows folder.

  If not, try E:\   (etc. until you get the right letter)

  then type the following commands

  Copy <drive>:\123\sppobjs.dll <drive>:\Windows\System32
  Copy <drive>:\123\sppobjs.dll <drive>:\Windows\winsxs\amd64_microsoft-windows-s..y-spp-plugin-common_31bf3856ad364e35_6.1.7601.17514_none_2136d8ac9cfcea8b

  where <drive> is the letter you found above.

  Wait for the command to complete.

  (make a note of the response!)

  once it has, type

  EXIT

  and the pick the option to reboot.

  post another MGADiag report

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  
  

  • Edited by Noel D PatonModerator Tuesday, May 22, 2012 1:29 PM double-entry book-keeping!

  Tuesday, May 22, 2012 1:10 PM

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  I followed these steps. In both the copy commands, I was asked to overwrite. So I overwrote both the files. Still it seems that file has problem

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key:<<>>
  Windows Product Key Hash: <<>>
  Windows Product ID: 00359-OEM-8992687-00010
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {57379264-B44F-43D7-9912-47469E399EFF}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.120330-1504
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Home and Student 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->
  File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{57379264-B44F-43D7-9912-47469E399EFF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1160041796-195016343-1859318961</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv8 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="6"/><Date>20100427000000.000000+000</Date></BIOS><HWID>E2E73307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>6425B351FB03F38</Val><Hash>JEeM5JuMTkKr6FU07VZfvRZvJQs=</Hash><Pid>81602-924-0995946-68548</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
  Error: 0xC004F012

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x0000000000000010
  Event Time Stamp: 3:7:2012 05:13
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll

  
  HWID Data-->
  HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GEQYlwWjvMCf0IWwFKYjjrydlY=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   HPQOEM  SLIC-MPC
    FACP   HPQOEM  SLIC-MPC
    HPET   HPQOEM  SLIC-MPC
    BOOT   HPQOEM  SLIC-MPC
    MCFG   HPQOEM  SLIC-MPC
    ASF!   HPQOEM  SLIC-MPC
    SLIC   HPQOEM  SLIC-MPC
    SSDT   PmRef  CpuPm

  Tuesday, May 29, 2012 12:27 AM
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  "devnar_2000" wrote in message news:eebfd847-01ee-4261-96ca-8baf9d065317...

  I followed these steps. In both the copy commands, I was asked to overwrite. So I overwrote both the files. Still it seems that file has problem

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key:<<>>
  Windows Product Key Hash: <<>>
  Windows Product ID: 00359-OEM-8992687-00010
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  

  File Scan Data-->
  File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

  Other data-->
  SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv8 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="6"/><Date>20100427000000.000000+000</Date></BIOS

   

  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
  Error: 0xC004F012

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x0000000000000010
  Event Time Stamp: 3:7:2012 05:13
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll

   

   

   

  That may be because of file permissions

  First, please attempt validation at www.microsoft.com/genuine.validate  - if you get an error, please tell us exactly what it is.

   

  please run the following commands, and we'll see where we are on permissions, etc

   

  DIR C:\Windows\system32\sppobjs.dll

  ICACLS C:\Windows\system32\sppobjs.dll

  SFC /Scanfile=c:\windows\system32\sppobjs.dll

  ICACLS C:\Windows\system32\sppobjs.dll

   

   

  (yes I do realise two of the commands are the same - I want to see if the SFC change anything)

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Monday, June 4, 2012 7:50 PM

  Tuesday, May 29, 2012 4:50 PM

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  No reply from the Original Poster.

  Issue is assumed to be resolved.

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  Darin MS

  Monday, June 4, 2012 7:50 PM
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  I replaced the harddisk as it came out with few bad sectors. Re-install also did not complete due to bad sectors.

  Wednesday, June 6, 2012 1:02 PM
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  Ouch.

  Thanks for coming back to let us know.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, June 6, 2012 3:27 PM

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