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Installing and Updating CRM through Remote Desktop RRS feed

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    I know that some programs do not install properly if the installation or updates are done through remote desktop. Are there similar known issues with CRM, i.e. for installing rollups, configuring email router, etc? If not should I still avoid it?

    "Bonus" question: Why does it sometimes make a difference if a program is installed/updated through Remote Desktop rather than locally? Isn't the whole point of Remote Desktop to create an environment as if you were on the computer? Would vnc be a better option?

    Wednesday, June 30, 2010 6:02 AM

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    I've installed via remote desktop - HOWEVER, you must be logged into the remote PC as the user who will be using the app. -

    If you're using remote desktop, log in as that user - If you're using a screen share, make sure the end-user is logged in and then connect to/share their session.

    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Wednesday, June 30, 2010 11:25 AM
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    I've installed via remote desktop - HOWEVER, you must be logged into the remote PC as the user who will be using the app. -

    If you're using remote desktop, log in as that user - If you're using a screen share, make sure the end-user is logged in and then connect to/share their session.

    Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell
    Wednesday, June 30, 2010 11:25 AM
    Moderator
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    I've never known CRM to fail to install when using Remote Desktop onto any server or workstation. In fact, I've never known any program to fail to install for this reason.

    Neil Benson, CRM Addict at Customery Ltd.You can reach me on LinkedIn or Twitter, and you're welcome to sign up to Customery, an online community for UK-based Dynamics CRM people.

    Wednesday, June 30, 2010 11:25 AM
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    I have installed CRM (OnPremise) on various remote servers (DEV/TEST/UAT/DR/PROD) using Remote Desktop, haven't had any issues..

    Regards

    Wednesday, June 30, 2010 1:01 PM